GENERAL MANAGER – Altitude Lawrenceville

INTRODUCTION

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

The General Manager with Altitude sets the tone for their park. They will ensure everyone - staff, customers, community - LOVES Altitude Lawrenceville.

Above all, they will be responsible for running a successful business - from staffing, to marketing, to financial management.

A successful General Manager at Altitude Lawrenceville will :

• Believe hard work should be fun
• Radiate an infectious energy felt by everyone entering the park
• Exude maturity with an exceptional ability to work with parents
• Lead and train staff cultivating an atmosphere that exhibits fun, cleanliness, and safety
• Demonstrate the ability to navigate a P&L and work to optimize profits and margins
• Devise new and interesting means to market the park and drive traffic
• Strive to be a pillar in the community who believes in "paying it forward"
• Oversee park maintenance with an obsession for cleanliness

PRIMARY JOB RESPONSIBILITIES

Leader of the Staff :

Leads staff through recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, fun, and legal work environment;

developing personal growth opportunities

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees;

coordinating and enforcing systems, policies, procedures, and productivity standards

Sets the tone for the staff operations through staff meetings and events

Park Financial Performance :

Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options;

choosing a course of action; defining objectives; evaluating outcomes and progress

Accomplishes financial goals by forecasting requirements; prepares an annual budget; scheduling expenditures; analyzing variances;

initiating corrective actions

Customer Experience and Atmosphere :

Controls quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems;

identifying trends; recommending system improvements

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications;

establishing networks; benchmarking state-of-the-art practices; participating in professional societies

Contributes to team effort by accomplishing related results as needed

ADDITIONAL RESPONSIBILITIES

• Cash Management and budgeting
• Payroll / Schedule
• Marketing
• Maintenance
• Provides or performs other services as needed or required by Corporate and / or Owners

CONTROLS OVER WORK

Works under direct supervision of Corporate Manager and Owners, who will indicate general assignments, limitations, and priorities.

SKILLS AND KNOWLEDGE

• Bachelor's Degree
• Minimum of 2-4 years of management experience
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast paced environment
• Ability to handle multiple assignments on a timely basis with a high degree of accuracy
• General understanding of HR policies

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