State Farm Insurance Agency is hiring an Insurance Customer Service Representative - Agent Team Member.
Benefits we offer :Responsibilities :
- Establish insurance customer relationships and follow up with insurance customers, as needed.
- Provide prompt, accurate, and friendly insurance customer service. Insurance service can include responding to insurance inquiries regarding insurance availability, insurance eligibility, insurance coverages, insurance policy changes, insurance claim submissions, insurance billing clarification, etc.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Continuous network to develop and sell insurance products to prospective insurance customers
- Review policies to discover gaps and cross sell existing insurance customers based on their needs
Requirements
- Positive attitude - Coachable & Productive
- Attention to detail with ability to get things done correctly the first time
- Excellent follow up skills
- Reliable & Responsible
- People-oriented & Easily able to Build Rapport
- Organizational skills and Self-motivated
- Proactive in problem solving
- Ability to work in a team environment
- Illinois Insurance Producers Licenses are mandatory to function in this position
- Current / recent Insurance Agency experience
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are
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