Lead, Technical Program Manager, Site Reliability Infrastructure

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.

We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.

Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure.

Atlas allows customers to build anywhere-on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The Site Reliability Engineering Team designs and builds the global infrastructure on which we deploy our services. As our customers grow and globalize, our services must satisfy demands for low-latency requests around the globe, and comply with various data sovereignty requirements.

The SRE Team's mission is to build this increasingly complex infrastructure, while continually lowering the operational burden associated with it, and increasing our internal visibility into the system's health.

We are strong believers in infrastructure-as-code and self-healing systems. As the Lead TPM for the SRE Team, you will be responsible for leading strategic technology programs and initiatives that will enable us to scale our cloud offerings.

In addition, you will manage a team of TPMs responsible for wrangling time, communication, scope, and effort across several major verticals : projects, engineering operations, cross-team dependencies, and releases.

Together, as collective members of the wider RnD Engineering Technical Program Management team, you will be responsible for the successful delivery of complex, cross-functional engineering efforts in the form of deliverables and processes.

This position is based in NYC and reports to a TPM Director.Candidate Profile : Proven success as someone who can effectively partner with stakeholders to manage high-value change in a technical organizationAble to deconstruct complex challenges into coherent components and steadily advance toward solving themDeep experience managing large-scale programs, end-to-end, across the whole software development process, encompassing strategic planning and successful product deliveryAn ability to lead with innovative insights through strong analytical and communication skillsDemonstrated success partnering with technical stakeholders on breaking down engineering challenges in a methodical manner : establishing goals, setting priorities, outlining the project's scope and implementation stepsCrisp execution and facilitation skills in the face of ambiguity and competing priorities.

Can preemptively anticipate potential blockers and navigate effectivelyExperience building successful teams and cultivating an environment of trust, collaboration, and #intellectualhonestyExperience identifying and supporting areas of growth, providing constructive and effective feedback with empathy, for reports that take into account their skills, backgrounds and working stylesPosition Expectations : Successfully leverage deep experience and knowledge of engineering operations and product development flows to set an innovative strategy for programs owned by reporting TPMsModel rigorous strategic and tactical thinking and executionLead and manage a team of TPMs, inspiring challenges for high performers and guiding high potential growth team members who need more support - advocate for and nurture their career growthCultivate a collaborative atmosphere that promotes learning, creativity, and inventionAnticipate and remove with a sense of urgency obstacles that slow down or prevent TPM reports and product teams from delivering on goalsBuild alignment across cross-functional leaders by fostering strategic partnerships to drive business goals forwardBe a trusted strategic partner for executive management to ensure program successCreate clarity in a complex technical environment, align stakeholder's expectations, and manage engineering communicationCapably facilitate engineering discussions leveraging technical aptitude and analytical skills to summarize complex trade-offs, extract priorities and next steps, streamline team decision makingRequirements7-10 years of experience managing complex, technical initiatives and engineering programs from initiation to completion1+ years as a people managerA degree in Computer Science, Engineering, Mathematics, Statistics, related fields or equivalent industry experienceExperience with MongoDB or comparable technologyExperience with technical design discussions and ability to summarize complex trade-offs and extract prioritiesDemonstrated technical aptitude and strong analytical skills with proven resultsEffective written and verbal communication skills, with the ability to adapt your style and delivery for a variety of audiencesSuccess Measures : In 3 months you will have ramped up on MongoDB products and understand the SRE team as a wholeIn 6 months you will have moved into understanding SREs in R&DIn 12 months you will be leading multiple cross-team projectsTo drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone.

From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys.

Learn more about what it's like to work at MongoDB, and help us make an impact on the world!MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process.

To request an accommodation due to a disability, please inform your recruiter.MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location.

Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include : equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings.

Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB's base salary range for this role in the U.S. is : $129,000-$253,000 USD