Search jobs > Charlotte, NC > Bilingual call center
A company is looking for a Bilingual Call Center Representative (English & Creole) to assist homeowners in the My Safe Florida Home program.
Key Responsibilities : Handle inbound calls from homeowners participating in the programProvide accurate information about the program in English and CreoleDocument customer interactions accurately in the systemQualifications : Fluency in both English and Creole is mandatory1 year of experience in a call center environment preferredAbility to remain calm during emotional or stressful situationsBasic computer skills and ability to navigate customer management systems
Call Center Representative
Documentation: Maintain accurate records of customer interactions, transactions, and inquiries in the call center's database. Performance Metrics: Meet and exceed individual and team-based performance targets, including call handling time, customer satisfaction, and first-call resolution rates. Prov...
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A company is looking for a Call Center Representative to provide excellent customer service and assist clients with inquiries and requests. ...
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MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
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MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...