Parts Counterperson

What We’re Looking For

Gorges Volvo is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences.

The ideal candidate will flourish in a fast-paced and professional workplace.

About Us

At Gorges Volvo, we strive to make every customer a customer for life.

Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.

Every employee at Gorges Volvo is absolutely critical to its success.

Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

Examples of Benefits)

Discounts on products and services

Career advancement opportunities, promote from within

Clean and professional work environment

Free lunch on Saturdays

401(K)

Paid Holidays

Paid Vacation and Personal Days

Health, Dental and Vision insurance at group rates

Basic Life Insurance

Accident and Critical Illness insurance

Responsibilities

Oversee the parts sales process from start to finish

Communicate with customer on parts status

Communicate with staff and customers in a friendly and professional manner.

Be able to read and understand the parts catalog when looking up parts.

Answers phone calls, providing price quotes and other information

Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.

Provides high level service to internal and external customers.

Pulls and fills orders from stock

Maintain a weekly bin checks to ensure accuracy of stock.

Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

Locates out-of-stock parts from outside source and submits an emergency order, if necessary.

Make sure all internal requests for parts are billed on service repair order.

Receives payment from retail customers or obtains credit authorization.

Set up orders for daily shipment, delivery, or pick-up

Qualifications

Have a High School Diploma or equivalent

Have experience with auto parts sales (preferred)

Are able to work in a fast-paced work environment

Have strong organizational and time management skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.