Manager, PMO Brand Strategy & Innovation

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

This position will be working onsite from Miami.

Position Summary

The manager, project management in Brand Strategy & Innovation is responsible for setting and maintaining project execution standards, driving program management components and deadlines, and ensuring continuous improvement.

The PMO Manager keeps a birds-eye view of the brand strategy & innovation portfolio. They consult with project stakeholders (including but not limited to internal teams, external consultants, leadership, architects, hotel operations, etc.

to gather, analyze, and plan recommended courses of action.

This person proactively strategizes, leads, plans, and drives activities necessary for the projects to reach completion within prescribed time frame and budget.

Function as an in-house process driver and enabler of a highly dynamic environment. Projects assigned are typically high priority, high profile, and multi-departmental initiatives for the organization and thus require continuous communication, presentations, and interaction with the project team and department executives.

Manages all aspects of project planning, tracking, budget adherence and status reporting.

Holds the Brand Strategy & Innovation teams accountable for project deliverables, deadlines, and budget compliance. Conducts oversight in the team’s project progression and success to avoid delays, missed deadlines or over budget occurrences.

Essential Duties And Responsibilities

• Responsible for the day-to-day PMO leadership of high impact and strategic projects
• Serve as a trusted advisor to department leadership, prepares project communications and presentations and provides effective oversight and accountability to a portfolio of projects
• Utilize program management tools to lead and oversee success track of various programs projects
• Ensure project deliverables are met on time and on budget
• Standardize record keeping, governance methods and locations
• Develop metrics and benchmarks to ensure projects track versus target
• Create early indicators to mitigate project deliverables risk
• Develop and implement strategies for enhancing project quality and efficiency
• Identify, develop, and implement process improvements to drive agility and value to product development, operational excellence and internal stakeholder teams
• Review, prepare, and organize the communication of the project plan / track status on a regular basis to project stakeholders and leadership
• Follow-up with internal and external team members to meet project deadlines and provide input on team member activities for scheduled review process
• Oversee the time coordination and execution of major activities (meetings, workshops, charrettes) to ensure project progresses on schedule and accurately reflects current project status through regular updates of tasks and statuses
• Develop and maintain project cost control plans, including identifying and tracking budget variances, and assisting with budget development efforts for CAPEX and OPEX
• Maintain project records, including meeting minutes, activity reports, and meeting agendas
• Oversee and manage project communication efforts, including writing and disseminating project communications, conducting regular project status calls, and responding to team members’ communications
• Oversee preparation of project reports, presentations and follow ups
• Assist with new project proposals, including developing opportunities and creating presentations
• Remain current with industry trends, especially as related to contemporary project management techniques as they impact project objectives
• Ensure product launches are communicated in a timely manner to internal stakeholders
• Identify ways to streamline communication and be proactive in updates to best support project development, launch, and effectiveness
• Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Up to 10% travel may be required.

Qualifications, Knowledge, And Skills

• Bachelor’s Degree with a concentration in Industrial Engineering, Supply Chain, Business Management, Project Management, or related field
• Relevant certification in project management
• Minimum of 6 years of related experience, large project experience required
• Preferred : Master’s in Business Administration (MBA), Six Sigma certified (ASQ, IASSC), Project Management Professional (PMP) certified or related training
• Operations, newbuild, startup experience is a big plus
• Cruise Line experience (preferred)
• Experience using modern Operational Excellence and Continuous Improvement methods (LEAN, TPM, 6 Sigma, TQM) highly preferred.
• Strong communication skills are critical for this role and must do so effectively both in writing and in person, at all levels of the organization
• Meticulous with exceptional attention to detail
• Strong planning skills with ability to grasp abstract problems and come up with concrete solutions. Must be capable of simplifying complex topics into actionable plans, presentations, trackers and recommendations to an executive audience
• Ability to clarify ambiguous situations and / or processes
• Capable of managing multiple competing interests and unify key constituents towards a common goal
• Excellent interpersonal skills, strength in communicating in a multicultural environment with all levels of employees and management.

Highly influential induvial

• Advanced problem-solving skills
• Emphasis on DMAIC (Define, Measure, Analyze, Improve and Control) or other formal process frameworks.
• Excellent organizational skills
• Brings a start-up mentality and can multi-task in a fast-paced environment
• Excellent analytical, financial and spreadsheet modeling skills.
• Internal Candidates : Knowledge of CAR (Capital Allocation Request) process : budget, approval, reconciliation, and reporting preferred

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.

Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.

Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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