Center Manager

Job Description

Job Description

Join Our Team as a Center Manager to support our Meadville, PA location!

Are you passionate about leading a dedicated team of caregivers and providing exceptional care and support to seniors? If so, we have the perfect opportunity for you!

As a Center Manager, you will play a pivotal role in shaping the quality of care and support our seniors receive. This is your chance to make a meaningful impact while inspiring and guiding a team committed to excellence.

Why Join Us?

• Make a Difference : Lead initiatives that enhance the lives of seniors in your community.
• Empower Others : Foster a supportive environment where caregivers can thrive and deliver their best.
• Grow Your Career : Take the next step in your professional journey with opportunities for advancement.

If you're ready to turn your passion into action, we invite you to apply today! Your leadership could be the key to transforming senior care.

How you will make an impact :

As a Center Manager, you will be accountable for the plans, systems, processes, and people involved in the overall operations and management of their assigned Center, including the management of the interdisciplinary team (IDT).

You will collaborate and partner with the other triad leaders (Clinic Nurse Manager and Nurse Practitioner) within the center and with other center managers across the organization to ensure consistent standards, processes, participant activities, support services and leadership of staff.

As a Center Manager, you will :

• Build and lead a high performing team that champions our mission and promotes a positive culture among all centers, managing directly or through subordinate leaders all activities related to the day-to-day operations of the Center to ensure extraordinary care, collaborative teamwork, effective processes, and efficient use of resources.
• Partner with Training, Quality, and HR teams to plan for organizational education in-services to ensure continual staff competence, skill building, and development.
• Coordinate all Center activities, including care planning and implementation, preparation for the daily interdisciplinary meeting, other operational meetings, family conferences, and all related follow-ups.
• Communicate Participant changes to Team Members and facilitate the development of the IDT Plan of Care and coordination of a 24-hour care delivery.
• Foster an effective and efficient delivery of integrated programs, services, and staffing to accomplish operational and financial objectives leveraging participant care intervention.
• Have the opportunity to work on cross-functional projects and with assigned leaders to plan, develop, and lead approved new programs or processes that improve service to participants and provide higher levels of staff engagement.
• Partner with Quality and Training departments to ensure consistent compliance with established quality assurance standards and all state and federal program requirements, certifications and regulations and participate regularly in all quality assurance / quality improvement committees as part of the overall quality improvement program.
• Create a strong community presence through relationship building, outreach and collaboration with local service providers, vendors, and potential sources of Participant enrollment referrals and work with Marketing and Clinical teams to coordinate all activities related to onboarding new Participants.
• Ensure center dashboard metrics benchmarks are met; Plan, develop and monitor center performance to utilization targets, productivity and specific program objectives.
• Control the Center’s budget, including monthly reviews with Finance. Ensure staffing levels are maintained appropriately to provide safe and effective care.
• Partner with Training, Quality, and HR teams to plan for organizational education in-services to ensure continual staff competence, skill building, and development.
• Recommend staffing level changes related to strategic planning and budget development.

What you will bring to the organization :

• Bachelor’s degree from an accredited college or university master’s degree preferred.
• Minimum 5 years of leadership experience within a multi-service healthcare operation. Working knowledge of IDT dynamics and effectiveness is preferred.
• One year of experience working with the frail and elderly population or willing to participate in extensive training as needed.
• Successful tenure managing multiple priorities in a healthcare setting. Must be able to deal tactfully and patiently with personnel, Participants, family members, visitors, government agencies / personnel, and the public.
• Proven experience building a service provider network through community outreach and relationship building.
• Able to function well and provide leadership in a highly team-based environment.
• Ability to organize work and follow through on assigned tasks.
• Excellent written and verbal communication skills.
• CPR and First Aid Certification.

Who we are :

The One Senior Care family of businesses, including LIFE-NWPA, Mountain View Pace and Cherry Blossom PACE, work as a team to help seniors stay safe, healthy, and independent in their homes and communities.

We are a premier healthcare provider striving to provide all-inclusive patient care beyond the traditional boundaries of medical insurance plans!

Benefits :

• 9 Paid Holidays
• 3 Weeks and 1 Day of Paid Time Off Accrued from the Date of Hire for Full-Time Employees
• Medical, Dental, & Vision
• Free Life and AD&D Insurance Plan
• Health Savings and Flexible Spending Accounts
• Short Term Disability Insurance
• Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
• Paid Parental Leave
• Tuition Reimbursement
• Retirement Plan with Up to 5K Matching Annually / Vesting Schedule (Pre-taxable Savings).
• Local candidates preferred (Meadville, PA), but relocation assistance available if this opportunity and the location are a match for you, but you currently don't live in the area.

Our organizations provide equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The OSC family of businesses will only hire qualified individuals to work in a federally funded healthcare program. Please note that this excludes anyone convicted of a crime that could jeopardize the safety and well-being of the frail senior population that OSC / LIFE-NWPA / MVP / CBP serves.

All individuals must disclose any conflicts of interest upon applying for a position and agree to a thorough background check when an employment offer is extended.

This position has full access to Participant, program, and staff records and reports, requiring discretion to protect individuals and the program.