Job Description
Job Description
Salary : Starting at $23 / hr
Qualifications
- Must be able to communicate technical matters clearly, both written and verbally
- Ability to operate and utilize standard computer programs such as all Microsoft Office tools, Adobe Acrobat, web-based service tools and reporting tools
- High school diploma or (GED) equivalent
- Minimum of 3 years of experience power generation equipment
- Gas engine generator / Electrical troubleshooting experience required
- We are looking for a dedicated individual who is a team player with a positive attitude
- Is mechanically inclined and able to complete assigned tasks with minimal or no supervision
- Has great overall understanding of complex and / or logical functions
- Has strong problem-solving skills and is detailed oriented with a high level of accuracy
- Is able to read and interpret documents such as equipment and environment safety rules, operating and maintenance instructions, electrical & hydraulic schematics as well as written procedures to include troubleshooting flow charts and equipment service manuals
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Responsibilities
- This position includes the following responsibilities : troubleshooting general repairs of customers equipment via phone, email, chat and text.
- Employee must be able to complete most duties and responsibilities with minor or no how-to instructions or supervision
- Guide customers on how to perform preventative maintenance on powered generator equipment according to established guidelines and service / maintenance schedules
- Accurately troubleshoot and diagnose standard problems with powered generator equipment
- Identify and order appropriate / required items to complete repairs and maintenance
- Knowledge to perform standard repairs on powered generator equipment and related supporting accessories; replace supporting accessories when required
- Complete understanding of schematics and wiring diagrams is required
- Participates in meetings and trainings as assigned for the purpose of conveying or gathering information required to perform job functions
- Performs other duties as assigned by the employees’ manager / supervisor
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- While performing the duties of this job, the employee is regularly required to sit for extended periods of time
- The employee will occasionally lift and / or move up to 50 pounds
Generator Technical Support Representative
Knowledge to perform standard repairs on powered generator equipment and related supporting accessories; replace supporting accessories when required. Must be able to communicate technical matters clearly, both written and verbally. The physical demands described here are representative of those tha...
Technical Support / Customer Service Representative (Remote)
Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. ...
Customer Support Specialist (Remote)
D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
Technical Support Specialist II
The Technical Support Specialist II plays a crucial role in our IT department, delivering tier-two technical support to end users and shaping the infrastructure strategy. Minimum 3 years of experience in IT infrastructure support, Level 2 technical support, or related role. Ability to clearly commun...
IT Support and Network Specialist
It’s important to do something you enjoy, and it is just as important to do it with a team that you enjoy working with. Provide first-line technical support for staff with IT-related issues. The customer returns an item to the seller and then the seller sends it to us for liquidation. Have you ever ...
Customer Service Representative Agent Work From Ho
No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home. ...
Technical Support Specialist II
The Technical Support Specialist II plays a crucial role in our IT department, delivering tier-two technical support to end users and shaping the infrastructure strategy. Minimum 3 years of experience in IT infrastructure support, Level 2 technical support, or related role. Ability to clearly commun...
Sewing Room Customer Service Representative Weekend Hours
Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task an...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Memphis)
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
Work From Home Customer Service Representative - Part Time
Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time. If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the...