Scentsy is looking for an Implementation Process Coordinator to lead discussions on improving processes, and align people, process, and technology for effective and efficient achievement of Implementation team goals.
What You Will Do : Identify inefficient processes and systems and coordinates cross-functional teams to influence the implementation of solutionsDevelop, maintain, and centralize process documentation in a repository (knowledgebase)Document processes and workflows with clear and detailed process maps and business requirementsExamine business processes holistically to understand the impact of change on people, strategy, systems, and general business operationsFacilitate workshops with Subject Matter Experts (SME’s) and stakeholders to identify and review core implementation processes and workflows Test process changes in small scale, Proof of Concept (POC), projects and collate feedbackSupport the transition of individuals, teams, and departments to improved processesSupport process adoption, organizational change management, and subsequent changes to process documentationMonitor and measure the effectiveness of processes to ensure effective execution and consistent value deliveryPerform all other assigned tasks and requirements as neededWe're Looking For : Bachelor’s degree or equivalent experience preferredExperience testing process flows and quality within systems preferredExperience working in a rapidly changing business environment preferredHighly detail oriented with excellent organization, work coordination, and follow through skillsProject management skillsAbility to work independently with minimal supervision to drive projects to completion on time Ability to create and maintain value stream workflows, swim-lane documentation, and process mapping a plusAbility to work in a team-oriented setting with strong interpersonal skills Exceptional analytical and critical thinking skills with technical and business aptitude Excellent verbal and written communication skillsAbility to prepare clear and concise documentsWorking knowledge of computers and all applicable Microsoft Office Suite (Word, PowerPoint, and Excel)