Our client is currently seeking a Senior Genesys Test Engineer
HYBRID in San Antonio, TX. Multi-year contract$140k + great benefitsFor immediate consideration, email your resume to
Qualifications & Requirements :
- 10+ years of related experience.
- Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud, including Genesys data and reporting.
- Proficiency in Test Case Design, Test Execution, Defect Management, Reporting, and Test Asset Maintenance (manual and automated).
Experience in logging bugs on Qtest and Jira.
- Ability to prepare Test Plan strategy, Test Approach, and Test Results documents.
- Familiarity with various testing techniques and strategies.
- Working knowledge of JIRA and Confluence.
- Experience with test automation tools supporting Contact Center platforms (., Selenium or Qtest).
- Familiarity with Cyara for automated IVR testing.
- Understanding of the SDLC, Agile / SCRUM concepts, and software release cycle.
- Excellent oral and written communication skills.
- Good customer interfacing skills and ability to collaborate with different stakeholders in IT and Business.
- Preferably, experience in Genesys cloud testing.
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