Senior Genesys Test Engineer

The Judge Group
San Antonio, TX
$64 an hour
Full-time

Our client is currently seeking a Senior Genesys Test Engineer

HYBRID in San Antonio, TX. Multi-year contract$140k + great benefitsFor immediate consideration, email your resume to

Qualifications & Requirements :

  • 10+ years of related experience.
  • Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud, including Genesys data and reporting.
  • Proficiency in Test Case Design, Test Execution, Defect Management, Reporting, and Test Asset Maintenance (manual and automated).

Experience in logging bugs on Qtest and Jira.

  • Ability to prepare Test Plan strategy, Test Approach, and Test Results documents.
  • Familiarity with various testing techniques and strategies.
  • Working knowledge of JIRA and Confluence.
  • Experience with test automation tools supporting Contact Center platforms (., Selenium or Qtest).
  • Familiarity with Cyara for automated IVR testing.
  • Understanding of the SDLC, Agile / SCRUM concepts, and software release cycle.
  • Excellent oral and written communication skills.
  • Good customer interfacing skills and ability to collaborate with different stakeholders in IT and Business.
  • Preferably, experience in Genesys cloud testing.
  • 30+ days ago
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