If you’re a mechanically-minded car enthusiast with stellar customer service skills, this job is for you! Our shop seeks an automotive service advisor who loves greeting customers, assessing customer needs and scheduling appointments for our capable service technicians.
In this role, you’ll use your product knowledge as a service advisor and draft cost estimates, evaluate warranty protections, and coordinate necessary repairs.
If you’re confident you’re the one we need to fill this promising position, apply now! We will train but candidate must have some automotive experience.
Compensation : $15 to $25 per hour
$15 to $25 per hour
Responsibilities :
- Lead vehicle pick-up efforts by coordinating efforts with auto service porters and customers
- Schedule appointments for service technicians
- Verify warranty protections, review service contract coverage, create cost estimates, and all other documentation to facilitate vehicle service work
- Leverage automotive technology and product knowledge to clearly address customer needs and share the status of service appointments
- Appropriately file all automotive documents such as maintenance records, invoices, repair orders, and more
Qualifications :
- A high school diploma or GED is required
- Excellent organizational, interpersonal, and communication skills are necessary
- Work history should include a service advisor role or other employment-related to automotive technology
- Must have problem-solving and computer skills, including proficiency in Microsoft Excel, Word, and other fundamental programs
- Possession of a valid, state-issued driver’s license and clean driving record is integral
About Company
Spencer's Auto and Diesel in Ocala, FL, provides general auto and diesel services to keep customer's vehicles running properly.
All mechanical work is completed by certified, expert auto repair and service technicians with many years of expertise in performing various auto and diesel mechanical work, from simple oil changes to entire engine overhauls.
The company provides the employees 100% of their health insurance, IRA, paid vacations, and a flexible work week (4 X 10 hour days or 5 x 8 hour days).
The company's mission statement : People over profit, quality over quantity, and relationships over processes.
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