Manager, ADA Governance

Job Classification :

Operations - Insurance Operations

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career all while growing your skills and advancing your profession at one of the world’s leading financial services institutions!

As a key member of the Prudential Financial Digital Accessibility Office, you will play a crucial role in supporting our ADA Governance model.

Your efforts will be instrumental in the continuous improvement of our program to ensure that all digital assets adhere to our accessibility standards, guidelines, and regulations.

The current employee work arrangement for this position may be Fully Virtual or Hybrid aligned with a Prudential office.

While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office.

WHAT YOU WILL DO : RESPONSIBILITIES :

RESPONSIBILITIES :

• Uphold Enterprise Standards : Ensure the maintenance and adherence to the Enterprise Standard for digital assets by collaborating with internal experts and the WCAG Executive Review Board, adapting to the evolving ADA landscape.
• Record-Keeping Excellence : Maintain comprehensive records and artifacts in alignment with the Enterprise Standard requirements.
• Cross-Functional Collaboration : Partner closely with Accountable Executives, Accessibility Subject Matter Experts (SMEs), control partners, product teams, testing teams, and application owners to provide comprehensive reports on program status to senior leaders and key stakeholders.
• Vendor Coordination : Work collaboratively with Vendor Governance and Vendor Engagement Managers to implement strategic action plans for third-party content, ensuring compliance with accessibility standards.
• Governance SharePoint Management : Oversee and manage the Governance SharePoint site, ensuring it serves as an effective resource for maintaining program integrity and accessibility information.
• Compliance Advocacy : Act as a champion for the compliance framework, ensuring the integrity of the program through proactive engagement and advocacy.

YOU ARE A GREAT FIT IF :

Detail-Oriented : Attention to detail is crucial in this role, and you consistently demonstrate a high level of precision in your work.

Confident Communicator : You leverage your communication and consultation skills to speak with authority. Your strong interpersonal abilities are essential for collaborating with diverse stakeholders at all levels of the organization.

Team Collaborator : As a focused and goal-oriented team player, you readily contribute wherever needed, always promoting best practices in accessibility.

Highly Motivated :

A self-starter and problem solver, you continuously seek ways to streamline and improve processes. You thrive in a fast-paced environment, adapting quickly to changes.

Skilled Multi-tasker :

With over 5 years of experience in Program Management you excel at managing multiple moving parts efficiently. Governance experience a plus.

You’re an Accessibility Champion : You’ll help create an inclusive environment by continually advocating. You have a mix of business skills and technical expertise. Certifications a plus.

At Prudential, you can :

Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities.

We offer a suite of services such as on demand resources and networking to propel your career forward.

We’re a global organization, full of outstandingly dedicated people who aren’t afraid to think differently, challenge the status quo and take sensible risks along the way.

You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives.

You will have access to leadership and learning opportunities and the resources needed to take your career in any direction.

We will help you do your best work, offering flexibility, while delivering on our Purpose.

What we offer you :

Market competitive base salaries, with a yearly bonus potential at every level

Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave

Retirement plans :

401(k) plan with company match (up to 4%)

Company-funded pension plan

Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs

Work / Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.

Employee Stock Purchase Plan : Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.