- Own end to end P&L of the project
- Lead Optimization plans, work on cost control measures and report to the leadership
- Manage internal compliances including but not limited to Operational hygiene,delivery excellence, Strategic initiatives, automation, etc
- Manage team of 200+ resources
- Working with multiple central functions to ensure smooth delivery
- Single Leader for offshore operations Governance
- Act as a POC for client for escalations and feedback
- Lead Monthly Governance meetings in parallel to Onshore SDD
- Conducting daily, weekly and monthly connects with the Client stakeholders
- Act as a counterpart for Onsite Service delivery director
- Collaborate with the client for new scope of work
- Ensuring the projects are delivered on time
- Ensure smooth run of operations
- Owning resource management and tracking the requirement to closure
- Ownership of SLAs
Job Specifications
- Bachelors degree in computer science or Management, or equivalent relevant business experience
- Knowledge of finance and compliances
- Has 10+ years of related work experience.
- Possesses Resource management skills
- Possess excellent communication skills
- Good understanding of IT operations and support
Senior Manager, IT Service Delivery, Supply Chain & Finance Applications
Senior Manager, IT Service Delivery, Supply Chain & Finance Applications. Experience using Service Now for service delivery. Ensure that systems, procedures, and methodologies are in place to support outstanding service delivery. Taking accountability for service delivery performance, meeting custom...
Service Delivery Manager
Act as a counterpart for Onsite Service delivery director. Manage internal compliances including but not limited to Operational hygiene,delivery excellence, Strategic initiatives, automation, etc. Working with multiple central functions to ensure smooth delivery. ...
Service Delivery Manager
Global transportation company in central NJ is seeking a Service Delivery Manager. Additionally, you'll be responsible for continually improving service delivery, monitoring service performance, identifying potential issues, and proposing solutions, and managing projects to ensure optimal business o...
Senior Service Delivery Manager
Understanding of customer requirement across multiple service towers like Service desk, End User Computing operations, Collaboration & Datacenter services and Network services. Position: Infra Service Delivery Manager. Excellent in stakeholders management, partner with Offshore Delivery manager and ...
Senior Service Delivery Manager
Senior Service Delivery Manager. Senior Service Delivery Manager. Senior Service Delivery Manager. This role serves the business in various capacities including leader, change agent, strategic consultant, program manager, subject matter expert,. ...
Delivery Lead, Manager - Data & Analytics, Mondelez Digital Services
You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. The Delivery Lead will drive implementation of the Business ...
Service Delivery Manager (SDM)
We're seeking a talented Service Delivery Manager (SDM) in Warren NJ to maintain, operate, support, and monitor corporate infrastructure, ensuring customer satisfaction. Additionally, you'll be responsible for continually improving service delivery, monitoring service performance, identifying potent...
Delivery Manager, Professional Services
Job Details, Delivery Manager, Professional Services **Delivery Manager, Professional Services**. Delivery Manager, Professional Services**. Delivery Manager, Professional Services**Job Purpose**. As a Professional Services Delivery Manager, you can look forward to establishing and maintaining long ...
Service Delivery Manager
Review service information and quality reports generated by system service database. Associates degree OR 4+ years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service Experience with one or more of the following: LMR, RF systems, Radio Co...
Delivery Driver - Earn Extra Cash.
S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. ...