Job Summary
Verify and distribute parts in a timely, accurate and efficient manner and in accordance with Caliber S.O.P. and center procedures, which allows teammates to complete repairs in a timely manner
Essential Job Duties
- Responsible for ordering parts from preferred vendors with a constant sense of urgency, confirming orders with vendors beginning, mid and end of each day holding them accountable to times and delivery
- Check in, tag and distribute parts immediately upon receipt or by 9am for overnight deliveries
- Inspect all parts for damage and quality / accuracy
- Verify correct parts with mirror match within 2 hours of receipt
- Label and distribute / exchange parts to Parts Carts / Containers and deliver to work stations while confirming arrival and accuracy with technicians
- Post and scan parts
- Return and re-order incorrect or damaged parts
- Track incomplete order status (outstanding orders, backorders, and credits) and follow up as necessary
- Complete QC sheet for every vehicle as applicable
- Complete parts hot runs as necessary
- Maintain pending credits at zero
- Keep work area clean and well organized
- Comply with all Caliber safety rules, guidelines and standards
- Perform other related duties as assigned including, but not limited to washing cars, cleaning the shop, assisting other teammates, etc.
Skill / Requirements
- Must be at least 18 years of age
- Must have a valid driver’s license and be eligible for coverage under Caliber’s insurance policy (Not an excluded driver)
- Ability to effectively communicate with others, oral and written
- Ability to read and understand instructions, written estimates and work orders
- Multi-tasking; adapts easily to fast-paced environment
- Personable, friendly demeanor with World Class customer service approach to internal and external customers
- Maintain a well-groomed, professional appearance
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