Channel Sales Manager

Love Your Mondays again!

Join the Future of Connectivity with Metronet and Vexus!

Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet and Vexus, where we don’t just build networks; we build communities.

Recently, Metronet acquired Vexus, and effective January 1, 2025, all Metronet and Vexus associates will be combined into one organization : Metronet.

The Vexus brand will remain during the transition.

Channel Sales Manager

Metronet’s Channel Sales Manager will act as a liaison between our sales Channel Partners and Metronet. This individual will provide our existing channel sales account base with pre-sales support, product training and promote the Metronet value proposition to our external partners.

Candidate must have a strong understanding of the telecommunication landscape to navigate both complex business relationships and technical requirements of service provider solution offerings.

ESSENTIAL JOB FUNCTIONS :

• Serve as the subject matter expert to our existing channel partner base on all Metronet products, including internet, voice and HPBX services
• Develop strong relationships with our current channel partners to bring added awareness to the Metronet brand
• Act as the primary point of contact for agent account renewal and retention efforts
• Anticipate, troubleshoot and collaborate among internal teams, including sales engineering, technical operations, business order processing, and the legal department
• Provide proposals and presentations, assist agents in managing their customers and prospects
• Assist the Director of Channel Sales with new agent onboarding- guiding new agents through our agent portal, sales process, and demonstrating the tools we provide to them to successfully position Metronet’s value proposition with prospective customers
• Coordinate regular outreach to the current agent base to promote upcoming training programs as they’re scheduled
• Continually review and evolve processes used to track, oversee and organize customer interactions
• Document lessons learned and implement improved best practices
• Interface with the Metronet team to provide and obtain relevant information as required
• Work from home
• Other duties as assigned

JOB QUALIFICATIONS AND REQUIREMENTS :

• Proficiency with MS Office Suite
• Extensive technical telecommunication support experience
• Proven work experience in a similar role
• Excellent communication skills
• Ability to adapt to change
• 10+ years of telecommunications experience
• Bachelor’s degree or equivalent from four-year College, or equivalent combination of education and experience
• Effective problem-solving and interpersonal skills
• Attention to detail

Join us and find out what it means to love your career!

At Metronet , we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world.

As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks we’re focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success.

We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting.

Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet a company where your success builds stronger communities, and your future is limitless.

Metro net is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status.

EOE / Minority / Female / Disabled / Veteran

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