Service Coordinator

Service Coordinator Position Summary :

This person will be primarily responsible for supporting all facets of drinking water compliance, interaction with regulatory authorities and the public.

This individual will regularly interact with a diverse group of team members both in an office setting and individuals in the field.

Excellent organizational skills and attention to detail are required for this position.

Position Responsibilities :

• Adhere to and promote all Company Safety Policies and the Company Code of Conduct.
• Maintain sampling schedules, tracking sampling for all systems and ensuring all sampling is completed.
• Issue, maintain and communicate sampling work reports including delinquent samples to appropriate team members; Communicate all sampling results and related correspondence to required recipients (i.

e. : WWI staff, DEP, Local Board of Health, Owner, Etc.)

• Develop organize and maintain coliform and lead and copper sampling plans; Compile data for Consumer Confidence and Annual Statistics Reports.
• Update, archive and maintain file systems.
• Maintain compliance with all State and Federal regulatory requirements and guidelines.
• Work is performed independently under the general supervision of the support supervisor.

Other administrative functions and duties may be assigned in other WhiteWater units as required.

Hiring Requirements for Service Coordinator :

• One-year experience in a similar position is desired.
• High School diploma or general education degree (GED); or one to three years related experience and / or training; or equivalent combination of education and. experience.
• Treatment License, Backflow Prevention Device Inspectors License and or Backflow Surveyors License or interest / ability to obtain.
• Proficient in Microsoft Excel, Word, Outlook and other MS office products.
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Regulatory comprehension is essential. Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must possess a valid unrestricted Driver's License

For more than 35 years, WhiteWater, Inc., has been managing, operating, and maintaining water and wastewater facilities in the Northeast with pride and professionalism.

WhiteWater Inc., is seeking a dynamic, dependable and organized professional to fill the role of Wastewater Lead Operator.

WhiteWater is a part of R.H. White, a family-owned construction management and general contracting company that has been in operation since 1923.

It has five primary business divisions : building construction, construction services, mechanical construction, utility construction and water utility management and operations.

In addition to its Auburn, Massachusetts corporate headquarters and training center, the company also has multiple locations throughout New England.

We are proud of our workforce's long record of loyal service which we believe is directly correlated to our family culture and focus on employee safety and training.

R.H. White has received numerous awards including the Massachusetts Employer of Choice Award from the Employer's Association of New England (EANE) and the Massachusetts Family Business of the Year Award from Northeastern University's Center for Family Business.

Additionally, we have received multiple STEP (Safety, Training, Evaluation Process Awards from the Associated Builders and Contractors of Massachusetts (ABC) and the Gould Construction Institute (GCI) over the last decade.

A business does not grow without investing in its employees and we recognize that our team members are the foundation of our success.

So, if you are looking for a dynamic and rewarding career with a diversified and growing business, consider joining WhiteWater.

This person will be primarily responsible for supporting all facets of drinking water compliance, interaction with regulatory authorities and the public.

This individual will regularly interact with a diverse group of team members both in an office setting and individuals in the field.

Excellent organizational skills and attention to detail are required for this position.

WhiteWater is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics.

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