Lead Product Designer

ReflexAI Lead Product Designer

Remote·Full time

All potential candidates should read through the following details of this job with care before making an application.

As the Lead Product Designer at ReflexAI, you'll have a pivotal role in defining the user experience across our products and services.

Description

Reports to : Senior Product Manager

Location : Remote in the continental US, Alaska, or Hawaii

Hours : Full-time

Compensation : $150K - $180K Base Salary + Equity + 401k Match

About ReflexAI

ReflexAI brings the best in machine learning and natural language processing to mission-driven, people-centric organizations via innovative tools that transform how they train, develop, and empower their frontline teams.

About this role

As the Lead Product Designer at ReflexAI, you'll have a pivotal role in defining the user experience across our products and services.

You will develop designs for ReflexAI’s tools by incorporating external research, customer input, and the most up-to-date design paradigms.

Collaborating closely with cross-functional teams, you'll champion user-centricity throughout the product lifecycle, spanning user interface, interaction design, and research.

If you're excited about building design leadership within a dynamic startup that's transforming critical industries like crisis response, healthcare, and more, this is your chance to make a significant impact.

What you’ll do

• Own the end-to-end user experience journey, driving research, concept development, design, launch, and continuous iteration
• Conduct research, analyze market trends, and stay informed about the competitive landscape to make data-driven design decisions
• Develop key UX assets (personas, wireframes, prototypes, usability testing plans) that guide feature development and refinement
• Collaborate with product management, engineering, and customer success to ensure design choices align with both business and user needs
• Champion user-centricity across the organization, establishing UX best practices with leadership
• Mentor and support junior product designers, fostering a culture of design excellence
• Prioritize strategically, carefully considering the costs and benefits of design decisions to maximize impact
• Collect and analyze feedback from users, stakeholders, and team members to shape design requirements, features, and experiences
• Other tasks, duties, or special projects as assigned
• Throughout everything you do, deliver solutions that are aligned with our values of Security, Customer impact, Long-term mindset, Innovation, and Inclusion

Requirements for a great fit

• You bring extensive experience (typically 7+ years) in product design, with a solid track record in a lead role, particularly in designing B2B products
• You have strong project management skills, with the ability to manage multiple projects, set priorities, and meet deadlines
• You are data-oriented and biased towards action, using insights to drive design decisions
• You have excellent communication and collaboration skills, able to effectively articulate design concepts and decisions to stakeholders at all levels
• You're always open to new perspectives, ready to adapt your designs based on new information and committed to lifelong learning
• You possess a deep sense of empathy, enabling you to understand and prioritize user needs and emotions in your design solutions

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