Summary : Works closely with management to accomplish goals and continually participates in efforts to increase efficiency and productivity.
Acts as a team leader and assists in training lower level engineers as well as those with different skill sets. Maintains building by independently making high level and complex repairs.
Also, by performing preventative maintenance tasks / projects throughout the casino in more than one trade discipline that may include but not be limited to landscaping, carpentry, painting, electrical, HVAC, plumbing, mechanical and kitchen equipment.
Assists in training lower level engineers and those with different skill sets.
Engagement Expectations :
We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors :
- Smile, display energy and open body language
- Proactively greet team members and guests, initiating interaction to provide service
- Always use a positive parting remark to end the conversation
Teamwork Expectations :
- Cooperating and communicating with fellow team members in all departments and always striving for mutual respect and a feeling of camaraderie.
- Projecting a positive, helpful image / attitude.
- Accepting direction from direct supervisor, shift manager and director demonstrating ability to profit from constructive criticism.
- Contributing to the success of the organization by producing accomplishments rather than activities, completing your duties with enthusiasm and by helping fellow team members improve job skills and performance.
- Voluntarily assisting new team members to adjust to their work environment.
- Reporting for work on time and by showing flexibility to work overtime, and / or changing hours or days off.
Essential Job Functions :
- Performs basic tasks related to a variety of building trades disciplines that require the use of hand, power tools or other equipment.
- Performs tasks with minimal disruption to guests and operations.
- All job functions shall be performed in a safe, neat and workmanlike manner.
- Uses appropriate hand and power tools to build, repair, refurbish and maintain building components, fixtures, furniture, etc.
- Maintains clean and safe work areas.
- Keeps maintenance logs
- Documents completion of work orders.
- Responds to guest and co-workers’ maintenance requests and inquiries in accordance with established performance, safety and guest service standards.
- Leads and directs the team when a manager is not available
- Ability to work directly with vendors and contractors
- Creates, maintains and completes PM schedules
- Guides lower level Engineers assisting with complex projects and tasks, ensuring quality of work
- Performs all other duties as assigned.
Qualifications :
- Must be 18 years of age or older
- High school diploma or equivalent or technical training / certification if required by law.
- One of the following Licenses or Certifications are a must Electrical, HVAC universal refrigeration (EPA certification)
- One or more of the following Licenses or Certifications are preferred, Fire safety, OSHA 10 training, journeyman’s license for Plumbing or Carpentry
- Six or more years related experience in two or more trade disciplines.
- Advanced knowledge of building systems technology required.
- Ability to work flexible shifts and days of the week including holidays
- Ability to obtain and maintain all necessary licensing.
- Must possess a current valid driver’s license.
- Driving record must meet driver eligibility requirements of Rivers Casino’s insurance policy.
Physical and Mental Demands :
- Regularly required to see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
- Must occasionally lift and lift up to 40 pounds.
- Able to work with others while maintaining a positive and professional demeanor.