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Customer Care Specialist

VirtualVocations
Greensboro, North Carolina, United States
Full-time

A company is looking for a Customer Care Specialist I to provide exceptional service and support to its customer base.Key ResponsibilitiesMaster the product and provide personalized customer experiencesEngage with customers via phone, email, Zoom, and chat to resolve issuesCollaborate on projects to optimize product and improve processesRequired QualificationsBA / BS degree or equivalent work experience3+ years of professional work experiencePrevious customer service experience with a strong service orientationHigh degree of flexibility and adaptability to changeStrong curiosity and desire to learn

2 days ago
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