THE JOB
Reporting to the Head of Venue IT, the Vice President of Venue Network Services is a senior leader in the organization. This individual will lead a talented and diversified team across North America.
The VP of Venue Network Services will partner with Executive Management, Divisional Leadership, Internal support teams and strategic vendors to ensure that the company is a technology leader in the live entertainment space and delivering differentiated value to our Venues, Artists and Fans.
Additionally, the role will include leading Large Strategic Projects including the planning, implementation and ensuring day-two support is properly aligned.
WHAT THIS ROLE WILL DO
- Lead effective, high performing Network Engineering and Venue IT teams, developing key talent, ensuring continuous improvement in staff competencies, skills and knowledge
- Communicate a clear vision and ensure ongoing maintained focus
- Establish and maintain business relationships with senior level internal and external partners
- Thoroughly understand Venue environments and Operations through numerous venue site visits and on-site event coverage
- Develop and maintain a budget and assist others within the broader IT community with costing and estimating exercises
- Establishes and enforces infrastructure policies, best practices, processes, systems, standards and methodologies
- Develops key performance indicators to observe trends, measure and report on the health and operational stability of the infrastructure services
- Identifies appropriate technologies for IT infrastructure / operations initiatives and produces technology-driven innovations to further facilitate business objectives.
Proactively advises on technology options and innovation for the business; educates business stakeholders on relevant technology capabilities
Closely work with the Information Security team to adhere to compliance and all security requirements, and standards
WHAT THIS PERSON WILL BRING
- Outstanding communication through written and verbal means. Specifically, having the ability to read the room and operate with brevity or be more elaborative depending on the context / audience.
- Instinctive team player who can foster collaboration and build consensus across multiple constituencies, including the ability to communicate complex technical concepts to multiple audiences
- Extensive experience working with vendors and ensuring successful delivery of services
- Ability to manage up / out to build rapport and establish trust from senior management and other departments
- Ability to reprioritize tasks rapidly without missing deadlines in an ever-changing business
- Identify risk of missing deadlines and collaboratively resolve conflicts
- Must have a successful track record functioning as a leader and positive / motivational force when managing a team; including identifying and resolving conflicts within teams;
negotiating skillfully in difficult situations with both internal and external groups; developing compromise and solutions
- Excellent analytical and problem-solving skills to work effectively with teams throughout organization
- Ability to manage geographically diverse staff and resources in both daily operations and event support
- Proven ability to establish operational procedures, technical direction and standards
- Willingness / ability to work off-shifts (evening and weekends) to support and / or lead Incident Management during critical events
- Willingness to travel up to 30%, possibly more during peak season (March October)
BENEFITS & PERKS - Our motto is Taking Care of Our Own’ through 6 pillars of benefits :
- HEALTH : Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF : Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
- WEALTH : 401(k) program with company match, Stock Program Reimbursement
- FAMILY : New parent programs & support including caregiver leave and baby bonus, infertility support
- CAREER : Tuition reimbursement, student loan repayment internal growth and development programs & trainings
LN Concerts, VP of Venue Network Services
Reporting to the Head of Venue IT, the Vice President of Venue Network Services is a senior leader in the organization. The VP of Venue Network Services will partner with Executive Management, Divisional Leadership, Internal support teams and strategic vendors to ensure that the company is a technol...
VP of Case Management
Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm that specializes in placing healthcare professionals from staff to leadership with both clinical and non-clinical employers. Strategic oversight of multiple hospitals Case Management expe...
VP of HR Operations
The VP of HR Operations will also lead a team of HR professionals to support the agency’s business operations, as well as the overall mission and strategic objectives. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in ...
Manager Technical Operations SCFS
As the Manager Technical Operations SCFS, you will oversee the technical operations of Certification Programs including work flow management of technical audit report reviews, system tasks and corrective action management, service delivery, continuous process improvement initiatives, and quality. NS...
Controller
The Controller is responsible for the daily management of all parent and affiliate cash and accounting records including cash receipts, accounts payable, accounts receivable, financial reporting, budgets, and forecasting. The Controller provides high-level support to the Chief Financial Officer. ...
Manager, Ticket Operations
The Manager, Ticket Operations, directly supports our mission by focusing on the planning and strategy of our operations to ensure from the purchase process to the event weekend to renewals that customers are experiencing a first-class guest experience. Qualified candidate should have a strong knowl...
Director, Strategic Finance
The Director, Strategic Finance will report to the SVP, FP&A & Strategic Finance, and be primarily responsible for leading OneStream's long-range planning process and developing and monitoring its strategic roadmap, corporate objectives, and associated initiatives. A successful candidate will proact...
Vice President of Operations
Job Title: Vice President of Operations - VPO. A team of staff all work together to provide customers with top notch customer service and cannabis knowledge to aid them in their cannabis experience. The VPO will oversee and manage all aspects of our retail operations and drive strategic initiatives...
Project Manager
The Project Manager in this role will be responsible for leading and supporting projects, programs, and initiatives of low to medium complexity while applying project management expertise to align with the company and group's strategic goals. The Project Manager will also provide guidance to mul...
Director of Sales & Marketing
Graham Hotel Systems is looking for a Director of Sales & Marketing to manage the sales team for the Kensington and EVEN hotels. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, ma...