Job Description
Job Description
We are in search of a Customer Service Representative to join our team located in Arcadia, California. In this role, you will be the primary contact for our clients, addressing their questions and concerns regarding their account, claims, and other service-related matters.
This role offers a short term contract employment opportunity.
Responsibilities :
- Serve as the primary point of contact for clients, resolving their inquiries and concerns efficiently
- Monitor client accounts and take appropriate action based on account status
- Maintain a strong operational understanding to provide the most effective course of action for each client interaction
- Process client applications accurately and in a timely manner
- Keep accurate records of client interactions and transactions
- Ensure compliance with Federal and State regulatory requirements and guidelines related to our operations
- Attend and actively participate in staff meetings and training sessions
- Utilize customer service software to streamline and enhance client interactions
- Apply basic medical terminology knowledge in client discussions
- Bilingual Vietnamese
Bilingual Korean.
- Minimum of 2 years experience in a customer service role
- Proficient in customer service software
- Experience in a call center customer service environment
- Knowledge of Basic Medical Terminology
- Excellent communication and interpersonal skills
- Ability to handle and resolve customer issues promptly and accurately
- Demonstrated ability to work in a fast-paced environment
- Strong problem-solving skills and ability to make decisions under pressure
- High level of professionalism and strong work ethic
- Flexibility to work in shifts, including weekends and holidays if required
- High school diploma or equivalent; higher education will be a plus
Customer Service Rep.
We are in search of a Customer Service Representative to join our team located in Arcadia, California. Utilize customer service software to streamline and enhance client interactions. Minimum of 2 years experience in a customer service role. Proficient in customer service software. ...
Sr Customer Service Rep
JobPosting","title":"SR CUSTOMER SERVICE REP","datePosted":"2024-10-24T03:00:00","validThrough":null,"description":"\nThe Senior Customer Service Representative is responsible for providing superior service to customers. The Senior Customer Service Representative is responsible for providing superio...
Customer Service Rep(08347) - 5401 S. Figueroa Street PT
We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Paperwork is normally completed in an office at a desk ...
Customer Service Rep
JobPosting","title":"CUSTOMER SERVICE REP","datePosted":"2024-10-24T03:00:00","validThrough":null,"description":"\nThe Customer Service Representative is responsible for providing superior service to customers. The Customer Service Representative is responsible for providing superior service to cust...
Customer Service Rep(07843) - 156 W. La Habra Blvd
We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Paperwork is normally completed in an office at a desk ...
Customer Service Rep Ii - Ssc
Customer Service Representative. Customer Service Representative,. To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues. ...
Customer Service Rep(08174) 826 N Glendora Ave.
We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w...
Operations Planner and Customer Account Rep
Looking for an Operations Planner and Customer Account Rep who will be responsible for the business relationships with specific customers for an import/ trading business. You will set the customers' expectations, communicate customer-specific initiatives within our client company, recommend. Respons...
Customer Service Rep
The Customer Service Representative is responsible for providing superior service to includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Two (2) years’ previous ...
Bilingual Customer Service Rep Travel Industry Experience Required
With a wide range of tour packages and destinations, we are dedicated to offering top-notch customer service and ensuring our customers have the best travel experiences possible. We are looking for experienced Customer Service Representatives who are passionate about helping travelers getting on the...