Graduate Assistant (Graduate Peer Career Educator)

Definition of Classification :

The Graduate Assistant performs various professional and technical duties generally associated with university programs and subjects.

Assignments may be clerical or administrative in nature or technical and / or research focused.

Reporting to the Career Studio Coordinator, this position will help students with several career related needs, including the job / career search, graduate school search / application process, interview practice, personal statement writing, and general professional development advice.

This position is critical to the implementation of office services.

Duties and Responsibilities :

The duties and responsibilities include, but are not limited to, the following :

• Assists the Career Studio Coordinator in the promotion of office services through classroom and student organization presentations.
• Responsible for answering the main office phone and overseeing the office email account.
• Facilitates individual and group career advising sessions (via scheduled appointment and walk-in services) providing advice and tools to assist students / alumni in achieving career goals that include graduate / professional school attendance or fulltime work upon graduation.

Advising appointment topics include resume / CV reviews, career exploration, mock interviews, personal statement review, part-time / full-time jobs, grad school application preparation, and campus involvement as it relates to student’s career goals.

• Manage various tasks on Handshake including resume reviews and job approvals.
• Create original website resources and weekly training topics.
• Research and / or write blog articles for our monthly student email communication.
• Provide customer service (welcome drop-in visitors, phone calls, and office email responses) and administrative support to OCPD professional staff as needed.
• Twenty-five percent (25%) of this role will include additional duties in one of the following emphasis areas : 1) Employer & Alumni Relations, 2) Marketing & Communications, and 3) Events, Workshops, & Campus Engagement.
• Performs other duties and special projects as assigned.

Qualification Guidelines

Any combination equivalent to, but not limited to, the following :

Experience / Training / Education :

Required

Bachelor’s degree is required. Admission to a graduate program at the University of Redlands or other university / college is required.

Preference given to School of Education or School Counseling programs.

• One year of experience in a similar position.
• Clerical or office experience preferred, but not required.
• Experience giving presentations or leading groups, preferred.

Note : Extensive training provided in all areas of responsibility.

Knowledge and Skills :

• General knowledge and understanding of concepts, principles, and practices of program management.
• Principles of individual and group behavior.
• Effective organizational skills, ability to meet deadlines, and manage multiple priorities.
• Adaptable to change in a fast-paced environment.
• Ability to work with and be sensitive to the traditional college age student.
• Ability to advise staff.
• Ability to develop and implement programs and produce effective outcomes.
• Work effectively both individually and with groups.
• Excellent oral and written communication skills, including the ability to give presentations and interact with diverse populations.
• Strong interpersonal skills, comfortable working with people from diverse backgrounds.
• Effective organizational skills, ability to meet deadlines, and manage multiple priorities.
• Proficiency in computer skills using Microsoft Office Suite and other applications.
• Ability to operate standard office equipment.
• Aptitude to learn new and evolving technology.
• Ability to work independently and take initiative.
• High level of skill in making responsible, informed decisions in the moment.
• Ability to oversee, advise, engage, develop, and mentor college-age students.
• Flexibility to adjust work schedule to meet the needs of students and staff.
• Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.
• Willingness and ability to assume responsibility for confidential information.

Physical Requirements / Working Conditions :

Working Conditions :

Standard office and field setting. Duties performed are in an office environment while sitting at a desk or computer workstation or in meetings.

At least minimal environmental controls to assure health and comfort.

Physical Demands :

• Incumbents regularly sit for long periods; walk on a regular basis; use hands and fingers to operate an electronic keyboard or other office machines;
• reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information;

see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and / or move objects weighing up to 10-20 pounds.