A company is looking for a Senior Director of Customer Success with experience in a SaaS environment.Key ResponsibilitiesRepresent the Voice of the Customer and optimize internal processes for efficiencyLead multiple teams focused on customer retention, growth, and digital transformation initiativesAnalyze data to drive KPIs and collaborate with cross-functional teams on customer needsRequired Qualifications8+ years of experience in Customer Success, Account Management, Operations, or Business Development in a SaaS environment4+ years of direct leadership experienceProven understanding of Customer Success concepts and execution strategiesExperience in building post-sale operations for small and large enterprise customersExperience with leading technical and contract migrations is strongly encouraged
Senior Director Customer Success and Experience
The Senior Director of Customer Success and Experience (CS/CX). Lead a team of Customer Success Directors, Managers, and Specialists, providing vision, coaching, and mentoring, while fostering a culture of continuous improvement and excellence. Take a holistic approach to customer success, addressin...
Customer Success Director
A company is looking for a Symphony Customer Success Director to enhance customer adoption and utilization of their product. ...
Senior Program Director
It is the responsibility of the Senior Program Director to grow enrollment, exceed budget expectations, meet fundraising expectations and continually improve the quality of these programs. Provides overall branch leadership in the absence of the Branch Executive Director. Three or more years of prog...
Senior Customer Success Manager
A company is looking for a Senior Customer Success Manager to manage a portfolio of workplace mental health programs. ...
Senior Associate Director of Major Gifts
The Senior Associate Director of Major Gifts position is a highly visible, integral, and important leadership position that will play a key role in ensuring the continued success of Saint Andrew’s School. Develop major gift strategies based on assessment of metrics for cultivation visits, the number...
Senior Director of Design
A company is looking for a Senior Director of Design to lead multi-disciplinary teams in building innovative product experiences. ...
Senior Director of Operations
The Senior Director of Operations will be responsible for the retention, optimization and growth of client service relationships, and for the integration of new technologies as they may arise, driving a high-level consultative approach to customer service. The Senior Director of Operations is respon...
Senior Assistant Director of Finance and Accounting
Assists in the championing, development, and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. In addition, assists in the creation and execution of a business plan that is...
Director of Facility Operations
Discovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. Discovery Senior Living is looking for a Director of Fac...
Academic Success Director
Responsible for the successful implementation of the Academic Success Initiative and the delivery of a broad range of programs within all targeted Clubs. Main close reporting relationship with the Director of Grant Programs Administration & Compliance, Club Directors VP of Strategy. Senior Director ...