Job Description
Job Description
The Villas of Lake Charles is seeking a skilled and experienced Community Manager to oversee the daily operations of our apartment community in Lake Charles, LA .
As a Community Manager, you will plan and direct the activities of the property, manage maintenance staff and vendors, and ensure the goals and objectives of the community are accomplished.
If you're passionate about property management and enjoy a dynamic, fast-paced environment, this opportunity is for you!
Why Work With Us?
At RichSmith Management , we offer a comprehensive benefits package that includes :
- Paid time off
- Health, Dental, and Vision insurance
- Healthcare spending or reimbursement accounts (HSAs or FSAs)
- 401K and retirement benefits
- Paid holidays
Our medical benefits start on the 1st of the month following 30 days of employment! Come join our growing community and make a difference.
Key Responsibilities :
As the Community Manager , you will be responsible for :
- Marketing and leasing available apartments in full compliance with fair housing laws .
- Maintaining a working waitlist of prospective residents and pre-leasing units .
- Providing exceptional customer service to residents.
- Collecting and depositing rent, late fees, and deposits using Onesite software .
- Screening and qualifying prospective residents.
- Overseeing the preparation of vacant units for rental, including renovation projects.
- Managing property expenditures in line with the budget.
- Bidding and negotiating service contracts , procuring supplies, and managing relationships with vendors and the maintenance team.
- Responding to resident requests and resolving complaints efficiently and courteously.
- Enforcing community rules and addressing resident concerns as needed.
- Providing updates and strategies to the Regional Director to ensure smooth property operations.
Qualifications :
- Minimum two years of experience in multi-family property management with at least one year of management experience .
- LIHTC experience preferred.
- Proficiency in Microsoft Office and property management software ; Onesite experience is a plus.
- Strong organizational, problem-solving, and multi-tasking abilities.
- Excellent verbal and written communication skills .
- Ability to empathize with residents and staff while enforcing community rules and policies.
- A proven track record of successful leasing and high renewal rates .
Ready to Join Our Team?
If you have a passion for property management and want to be part of a company that values excellence, teamwork, and customer satisfaction, we encourage you to apply today .
RichSmith Management is an Equal Opportunity Employer .
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