Responsibilities
Job Description Summary : Our mission of providing care to the world at a moment's notice is at the heart of everything we do.
We are caregivers, first and foremost and we will be there when you need us.
With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world.
We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response. Job Description :
JOB SUMMARY
The Emergency Medical Technician (EMT) responds to emergent and non-emergent requests for medical assistance and delivers high quality patient care, treatment, and customer service in the most expedient, professional, safe, caring, and cost effective manner possible within the prescribed scope of practice, established protocols and Company policies.
ESSENTIAL FUNCTIONS / DUTIES
- Follows and maintains thorough familiarity with evolving medical treatment protocols, response requirements, quality assurance procedures, local Standard Operating Procedures (SOP) and other Company policies.
- Operates Company vehicles in accordance with Risk & Safety policies; is familiar with and abides by traffic laws governing the operation of emergency.
response vehicles and maintains a driving record in compliance with Risk & Safety policy requirements.
- Develops ability to locate addresses quickly and safely through knowledge of number systems and street layouts with and without the assistance of maps and electronic mapping devices.
- Performs beginning of shift checks to ensure the ambulance is in a state of mechanical readiness; tops off fluids as necessary;
ensures that appropriate equipment and supplies are on board.
- Reports immediately to the Supervisor issues and any discrepancies in vehicle, equipment or supplies standards that could compromise the units ability to complete a call and notifies Fleet Maintenance / Supervisor of mechanical failures of the ambulance and equipment.
- Ensures the ambulance is cleaned inside and outside, restocked, tagged as necessary, and fueled at the end of each shift .
- Maintains complete and accurate documentation of patient assessment and treatment and of patient statistical and billing information and services rendered.
- Reads medication / prescription labels and directions for usage in quick, accurate and expedient manner.
- Communicates effectively with empathy and compassion to interview patients, their family members, bystanders, other service agency members and facility staff.
- Discerns deviations / changes in eye / skin coloration due to patients condition and to the treatment given.
- Converses with Dispatch, facility staff and other responders via phone or radio as to status of patient.
QUALIFICATIONS
Experience : Must be at least 18 years of age; some prior work experience in a health care system preferred
Education : High school diploma or GED
Skills : Effective oral and written communication skills; strong listening and comprehension abilities, adaptability to quickly evolving situations, and strong decision making
Credentials / Licenses : Valid Driver’s License, State EMT certification and CPR / BLS certifications
WORKING CONDITIONS AND MENTAL / PHYSICAL REQUIREMENTS
Working Conditions : Available to work days, nights, weekends and holidays, extended workdays. Long periods inside the ambulance.
May work indoors or outdoors with exposure to weather. Possible routine exposure to moderate noise levels. May periodically work in poorly lit environments in a moving vehicle.
Physical Demands : Moderate to extended amounts of sitting, standing, and walking. Some repetitive motion activities. Routinely lifting more than 200 lbs.
with assistance. Pushing, pulling, reaching, lifting, bending, squatting, kneeling, twisting, carrying, typing and stair climbing.
Visual identification of color-coded items. Clear speech and hearing. Must be able to wear a face mask or respirator with proper fit for extended periods when required.
Mental Requirements : Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Fatigue, high pressure, exposure to stressful situations.
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles :
- Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
- One Team - We respect each other and achieve together what no individual can alone.
- Innovation - We are driven to develop solutions that inspire progress.
- Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
- Ownership - We are accountable for what we do and take pride in how we do it.
- Citizenship - We are dedicated to being good stewards in the communities we serve.
REPORTING STRUCTURE
This position reports to the Operations Supervisor
EEO STATEMENT
Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled
Qualifications
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.
Our Benefits
MEDICAL - GMR offers four different plan options, allowing you to select the right option for you and your family. Our plans cover the full cost of preventive services and include in-network prescription drug coverage.
Our high-deductible plans allow you to open and contribute to a tax-advantaged Health Savings Account (HSA). We also offer Health Care and Dependent Care Flexible Spending Accounts (FSAs), allowing you to set aside tax-free dollars for certain expenses.
RETIREMENT - We offer a 401(k) retirement plan to eligible employees and a company match of 50% of your contributions, up to 8% of your compensation continued.
For certain employees who face 401(k) contribution limitations due to higher income levels, we also offer a deferred compensation plan and match.
We also offer financial counseling through our Employee Assistance Program and retirement plan vendor.
VISION - Our two vision plan options cover exams, lenses and frames, and contacts in lieu of eyewear.
TELEMEDICINE - GMR provides a telemedicine benefit through Teladoc for our employees and their dependents. Teladoc offers convenient phone and video care for many medical conditions for a low, fixed copay.
DENTAL - We offer two dental plans, including a plan that covers orthodontics.
SURVIVOR BENEFITS - GMR provides company paid Life and Accidental Death & Dismemberment (AD&D) Insurance. In addition, we offer an option to buy additional coverage for you, your spouse and your children at affordable rates.
INCOME PROTECTION - We offer company paid short-term and long-term disability insurance to protect a portion of your income in case of disability or extended illness.
VOLUNTARY BENEFIT OPTIONS - We offer a variety of other optional benefits including financial wellness services, legal coverage, identity theft protection and more.
The benefits listed apply to most core non-union positions. Union position benefits are dictated by their specific Collective Bargaining Agreement.