Reservations Manager
Hawksmoor New York :
Hawksmoor New York opened to rave
reviews in 2021 and welcomed guests into our beautiful restaurant, based in a
National Historic Landmark- The United Charities Building.
We are now
excited to commence a search for a Reservations Manager with experience in restaurant
reservations or a similar role such as reception services, bookings management,
or restaurant management. You’ll know your way around email systems as well as
being a great communicator on the phone and face-to-face. Along with your
natural flair for first class service and hospitality you’ll be consistent,
reliable and excited to lead, develop and inspire a happy and supportive
reservations team.
Work somewhere awesome :
Shortly after
being named the best steak restaurant in the world, we became a certified B
Corp last year and ranked as one of the UK’s top 100 Best Companies to work
for, for 11 years in a row. This is
alongside being rated as one of the most sustainable restaurant groups in the
industry and raising over £1 million for charity. We are currently in a period
of ambitious growth, meaning huge progression opportunities for everyone.
responsibilities of the role include :
Leading the reservations team with excellent
service and hospitality to the Hawksmoor standard.
Ability to motivate, train, teach, guide and
nurture the reservations team.
Responsible for the setting up, running and
breaking down of each service on reservations.
- Excellent rapport with your team and guests.
- Ability to expertly run reservations and Maitre
D to ensure smooth and successful services.
To be considered for the role you will have :
Extensive experience running some of the best
reservation’s teams at the top restaurant and bars in New York.
Experience launching and opening restaurants in
New York and the US.
Comfortable and experienced with high volume
businesses in terms of both covers and revenue.
Ability to create an incredible culture and work
ethic within your team.
Good interpersonal skills and ability to work
harmoniously with all departments.
- Exemplary product knowledge of food and beverage.
- Excellent leadership skills with ability to
teach, coach and train your team.
Experience with restaurant systems, reservation
and event platforms and technology.
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