RPA Analyst 1

Job Description

Job Description

Description :

What does Zipline Logistics do?

Zipline Logistics is the only third-party logistics solutions provider in North America exclusively servicing the consumer-packaged goods sector.

Our uniquely qualified carrier network, world-class team of retail transportation experts, and state-of-the-art shipper intelligence tools maximize client revenue and gross margin by eliminating out-of-stocks through optimized, on-time in-full performance.

By focusing on retail-specialization, we have maintained a customer satisfaction score ranking 5 times the industry average throughout consecutive years of award-winning growth.

Zipline is passionate about operating under its values of Partnership, Integrity, Accountability, Education & Experience and Communication.

What is Working for Zipline Like?

At Zipline, employees have a voice and are empowered to do their best work through supportive leadership. As previous winners of the Best Place to Work and Wonderful Workplaces awards, Zipline prioritizes employee culture and well being to ensure an inclusive and positive working environment.

Job Title : RPA Analyst I

Division : Shared Services

Reports To : VP of Technology

FLSA Status : Full-Time; Exempt

SUMMARY

Responsible for identifying areas where Robotic Process Automation (RPA) can be utilized, documenting the process in detail, and utilizing software to build, test, deploy and monitor the solution.

SCOPE

This position has accountability for working with Subject Matter Experts (SME) across various functional areas to identify areas where RPA can be utilized, documenting the identified processes, building the automation using various automation methodologies (RPA software, macros, python, etc.

testing and debugging the automation, deploying and monitoring the solutions performance throughout the lifecycle.

ESSENTIAL DUTIES AND RESPONSIBILITIES

GENERAL

• Partner with SMEs to identify areas for improvement in data integrity, processes, and company systems.
• Document operational processes and evaluate for automation.
• Analyze processes for business impact regarding time, cost, overhead, etc.
• Develop, test, deploy, and monitor automation workflows.

PROCESS OPTIMIZATION

• Identify current state processes by shadowing, puppeteering, or consulting with SMEs.
• Document and visualize processes by utilizing process mapping tools.
• Evaluate processes for areas of improvement and automation.
• Document the optimized / automation process.
• Review proposed optimizations / automations with SMEs.

AUTOMATION

• Develop automation workflows based on identified processes using tools like RPA software, macros, and various programming languages.
• Test and debug automation workflows using various testing techniques (i.e. Unit Testing, Acceptance Testing, etc.)
• Follow code review processes.
• Deploy automation workflows to functional areas and train end users.
• Monitor and maintain automation workflows to ensure uptime and document efficiencies.

ANALYTICS

• Analyze a process and identify the impact to the business, in the aspects of time, cost, etc.
• Create process analysis summaries for operational leaders to review.

Requirements :

MINIMUM TECHNICAL REQUIREMENTS

• Bachelor’s Degree in a technology based discipline or equivalent work experience.
• Knowledge of SQL databases and basic queries
• Knowledge of simple programming logic (i.e. IF / Else and Try / Catch statements, Loops, etc.)
• Ability to document processes using process mapping software (i.e. draw.io, MS Visio, etc.)
• Strong proficiency in MS Office (Word, Excel, PowerPoint).

REQUIRED SKILLS AND COMPETENCIES

• Ability to query SQL databases to obtain necessary data.
• Experience with python programming and deployment
• Experience with leveraging APIs
• Ability to actively listen, ask clarifying questions, and take clear notes.
• High attention to detail and ability to efficiently handle multiple tasks.
• Excellent written and oral skills.
• Possess an analytical and continuous improvement mindset.

PREFERRED SKILLS AND COMPETENCIES

• Demonstrated experience with RPA software (i.e. Automation Anywhere, UI Path, etc.).
• Demonstrated experience with GITHUB.
• Knowledge of web page frameworks and attributes.

Zipline Logistics is an Equal Opportunity / Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Zipline Logistics is committed to bettering our community by supporting diversity and inclusion initiatives. We believe diversity and inclusion in the workplace heightens our organization’s creativity, innovation, and culture.

Zipline makes it our mission to celebrate and incorporate diverse voices into our organization and aim to bring social change into the workplace.

Zipline Logistics follows CDC and state and local requirements regarding COVID-19 safety. All employees, candidates and visitors are expected to comply with Zipline COVID-19 procedures.