Director of Organizational Learning

Description

Who We Are

At the Commonwealth of Massachusetts, we’re one of the largest employers in the state, with over 50,000 unique and diverse employees connected by a commitment to public service in state government.

The Office of Employee Advancement at the Human Resources Division (HRD) leads talent management and workforce development efforts, creating innovative programs that attract, engage and develop team members to excel in delivering quality services and resources to the people of Massachusetts.

About the Role : Director of Organizational Learning

As Director of Organizational Learning, this senior-level position will provide you the opportunity to shape a vision for enterprise-wide employee learning by developing statewide employee learning strategies and delivering employee training initiatives to tens of thousands of Commonwealth executive department employees.

Using your extensive knowledge and experience leading and managing learning and development teams, and collaborating in large, complex and matrixed environments, you’ll leverage your creativity and knowledge of adult learning theory, social and online learning resources and learning management systems to develop and deliver impactful, innovative, engaging and accessible training solutions that form a foundation for a Commonwealth-wide culture of learning.

Why This Role Matters

Your work will directly support nearly 50,000 diverse employees at every level of experience at the Commonwealth, from new hires to executive leadership.

You’ll manage and mentor a learning team, and partner with others across the state, to deliver high-impact learning experiences that drive results for employees and the people of Massachusetts that we serve.

This is a rare opportunity to lead and influence at scale, impacting an extensive statewide workforce by delivering influential learning and professional development initiatives that reflect the strategies and policies of our state government.

About You

• Charismatic senior-level leader, experienced manager of learning and development teams
• Thrives in dynamic, fast-paced environments
• Expert speaker, presenter and a trailblazer for learning programs
• Practical visionary : you can envision the future and bring it to life
• Master collaborator, narrator, communicator and advocate for the power of learning
• Curious and a problem-solver, an excellent, rapid distiller of complex information
• Excited about innovation, change management and leveraging technology for learning
• Committed to diversity, equity and inclusion in all training initiatives
• Experienced in leveraging learning management systems to drive organizational change
• Successful at partnering and collaborating with diverse colleagues to get things done
• Outcomes-driven, always seeking to improve and find solutions to challenges
• Subject matter expert who can advise colleagues and leaders on best learning practices
• Inspired by doing meaningful, purposeful work that serves others

What You’ll Do

• Lead the design and delivery of large-scale blended employee training programs
• Oversee, manage, deliver, and improve the Commonwealth’s compliance training programs
• Define training outcomes, KPIs, process improvements, and change management needs
• Mentor, coach and inspire your learning team, using proven leadership principles
• Ensure engaging and effective learning experiences for all levels of employees
• Create and deliver dynamic and compelling presentations to advance a future vision for learning
• Communicate and drive engagement for self-directed employee learning programs
• Incorporate diversity, equity and inclusion throughout all training programs

Why Join Us?

• Be a part of a diverse, inclusive team with comprehensive benefits
• Cultivate a culture of learning and professional development for nearly 50,000 employees
• Make a meaningful impact on public service
• Help shape the future of Massachusetts by educating and empowering a workforce that delivers statewide success

Preferred Qualifications and Experience Include :

• 10+ years’ experience in senior-level leadership roles, managing progressive and innovative learning initiatives and organizational learning teams
• Demonstrated and successful management experience overseeing cross-functional teams that have defined and delivered large enterprise visions for learning
• Successful experience leading and operationalizing a world-class learning management system to engage and upskill employees, as well as to manage, deliver, and report on statewide employee compliance training
• Expertise in developing and delivering virtual and in-person training plans and programs
• Expert development and delivery of substantive presentations to executive-level audiences
• Experienced in defining and deploying measurable success metrics for training / development
• Practical use of adult learning benchmarks to define learning objectives and success metrics
• Experience working in the government, academic or nonprofit sectors is a plus

Qualifications

MINIMUM ENTRANCE REQUIREMENTS :

Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions :

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package.

We take pride in providing a work experience that supports you, your loved ones, and your future.

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