Field Sales Support Manager
Job Function
Sales
Description
A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 32,000 customers worldwide.
BrandSafway was formed when Brand Energy & Infrastructure Services and Safway Group combined in 2017. We are a corporation of 35,000 employees with operations in more than 35 countries.
At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training and resources to be successful.
Come join our growing team. We are looking for a Field Sales Support Manager. The Field Sales Support Manager will provide support for engineering, sales, shop drawings, scheduling material deliveries and returns, following up on production orders, on-site consultation to the customer, change orders, project closeouts, and customer continuance.
Manager may be required to support the Tampa branch operations team and provide yard support when not on job site or with customers.
Responsibilities
Assist Sales Representatives in gaining or losing customers
Make financial decisions regarding project proposals, by partnering with engineering to review cost design
Ensure change orders are processed for any project
Assist with complex customer complaints
Partner with account collections to make sure payments are received in a timely manner
Analyze customer forecasts to ensure accuracy and work closely with Aluma team to improve forecast accuracy and compliance.
Provide timely, accurate and detailed forecast concern communications to customers and sales team
Work closely with regional sales manager and regional operations director to manage to drive focus on sales growth and efficiency opportunities
Manage customer accounts
Qualifications
The ideal candidate will have forming and shoring knowledge of materials and build needs
Must have an interest in sales and want to move into a sales role one day.
Candidate must be proficient at Microsoft Word, Excel, Adobe, Bluebeam® and Outlook.
Successful candidate will have a broad understanding of concrete construction methods, forming and shoring equipment and assembly, and posses a positive customer facing demeanor.
Candidate must also have a valid US State Drivers License, and be able to pass a drug screen.
High School Diploma required
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