Medical Support Staff

Job Description

Job Description

Medical Support Staff

We don't just have a mission statement we have a mission.

At Comprehensive MedPsych Systems (CMPS), our commitment to optimal mental health and steadfast support isn't just for our clients;

it extends to every team member.

Comprehensive MedPsych Systems (CMPS) realizes the strength of our practice is our exceptional staff. We support our employees in building a thriving and profitable workload upon a culture of values of innovation, professionalism, and healthy work / life balance.

We seek a Medical Support Staff Full-Time in-person position in Mobile, AL .

Our Medical Support Staff welcomes patients for their appointments, schedules / reschedule appointments, and assists with taking patient vitals and handling prescription refills as needed.

They are also responsible for collecting payments during service and assisting in maintaining patient demographic records and financial accounts.

We seek a highly detailed, customer service-driven individual to join our growing practice.

Schedule : Monday Friday 8 : 00 am - 5 : 00 pm

Compensation : The salary range for this position is $17.00 - $21.00 per hour. Pay is based on several factors, including, but not limited to, education, work experience, and licensure / certifications.

Requirements :

• High School Diploma
• Three years of medical office experience is preferred
• EMR experience
• Typing, filing accurately
• Must possess basic computer skills
• Communication skills (written & verbal)

Beneficial Skills & Experience :

• Demonstrate regard for the dignity and respect of all patients
• Demonstrates competency and professional responsibility in the medical assistant role
• Complies with personnel policies
• Maintains confidentiality when interacting with patients, families, personnel, and the public
• Maintains a positive public relations image with peers, patients, and visitors by presenting a positive, helpful attitude

Responsibilities :

• Gathers data relevant to the patient's age group and individual needs
• Obtains and records : vital signs, weight, medication profile, allergies, chief complaint, signature / initials where appropriate before appointment with Psychiatrist
• Maintains and organizes medication samples
• Triage all calls to our psychiatry department. Recording in our EHR systems all patient requests for refills and concerns for physician review
• Receives and documents telephone messages and records all requests in the EHR system for Physician follow-up
• Utilizes photocopy and facsimile machine
• Confirms appointment schedule and follow up on missed appointments
• Maintains a neat, clean, and functional workstation
• Prescription prior authorizations

Advantages :

• Benefits : Health, Dental, and vision
• 401K with employee matching
• Paid time off (PTO)
• Employee Assistant Program (EAP)

About Comprehensive MedPsych Systems (CMPS)

A nationally recognized private counseling center that offers a wide range of mental and behavioral health services delivered by compassionate professionals.

We are Florida's largest and most comprehensive private behavioral mental healthcare group, with offices expanding into Alabama.

Comprehensive MedPsych Systems (CMPS) is a proud member of the Refresh Mental Health network. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best providing exemplary care to clients.

This partnership offers additional resources and operational support while maintaining our local identity and leadership.

Refresh Mental Health is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.