Process Implementation Specialist

General Job Description

The Process Improvement Specialist is a key member of the Systems Development and Implementation team. A successful candidate has an in-depth process improvement history and experience in accounting systems documentation and training.

Must be able to work collaboratively with development team members as well as end users in onboarding business segments to automated processes.

Responsibilities

• Serve as a subject matter expert for MS D365 and proprietary web-based systems
• Conduct pre-deployment testing and documentation
• Assist in systems implementation, conducting small group and one-on-one training
• Act as liaison between development team and end users in identifying system issues and contributing to resolutions
• Document all issues from first occurrence to resolution
• Identify initiatives needed to enhance the implementation process

Specific Qualifications

• Bachelor’s degree in Communications, Technology or related field preferred
• Minimum 5 years’ experience in systems implementation and / or training and development
• Expert knowledge of Word, Excel and PowerPoint
• Excellent communication skills with the ability to train field, office and executive teams using a variety of adult learning methods
• Expert level knowledge of Microsoft Word / Excel / PowerPoint
• Available to travel to various US locations up to 75% of the work week
• Flexibility to work in varied US time zones as needed

Job Locations

US-TX-Sugar Land

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets.

IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.

3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer : Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions :

• Safety is Priority One and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage

Auto and Home Insurance Discount Programs