AP Collection Finance

Job Title : APCollection Finance

Location : Winston Salem, NC

Hybrid (Remote / Onsite as needed)

Job Description :

• This is a great opportunity to join the Accounts Receivable Department as Finance Customer Management Coordinator.
• The Coordinator’s primary role is to review aged receivables, identify the root cause of delinquent balances and reconcile customer accounts.
• They must partner with Customers, Sales, Delivery and Execution Teams and Technology Teams to analyze issues with financial operations and solve problems in a timely and effective manner.
• They will contribute to the success by driving cash flow and mitigating risk.
• We offer a flexible work from home environment with the opportunity for career advancement.

Major Task Responsibilities and Key Accountabilities :

• Actively monitor aging and metric reports to identify potential risks.
• Analyze and resolve issues such as skipped invoices, quantity shortages, and pricing discrepancies in collaboration with internal and external stakeholders.
• Prioritize and manage a diverse portfolio of delinquent accounts, ensuring timely follow-up and resolution.
• Initiate regular contact with customers via phone and email to expedite overdue balance resolutions.
• Maintain accurate records of collections activities and customer interactions.
• Collaborate closely with customers to understand their financial processes and procedures.
• Take ownership of identifying and resolving root causes for customer exceptions.
• Ensure accuracy of customer information and perform system maintenance as needed.
• Project account performance for period and quarter-end reporting.
• Meet personal and team goals with a proactive approach to self-improvement and continuous learning.

Qualifications :

• Proven experience in business-to-business collections.
• Associate Degree and / or - years of experience in Accounting or Finance; Bachelor's Degree in Business, Finance, or Accounting preferred.
• Excellent written and verbal communication skills.
• Results-oriented with a strong ability to work independently and achieve goals with minimal supervision.
• High attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to think creatively and leverage technology for process improvements.
• Proficiency in MS Office applications, especially intermediate or higher Excel skills.
• Experience with Accounting Systems and Accounts Receivable modules preferred.

Work Environment :

This position offers a hybrid work environment with flexibility for remote work and onsite presence as required.

Benefits :

• Competitive salary and benefits package.
• Opportunities for career advancement and professional development.
30+ days ago