Mediator, Head of Mediation Office

Work for the IMF. Work for the World.

For its headquarters in Washington, D.C. (USA), the International Monetary Fund (the Fund), an international organization with a diverse staff from 190 countries, is seeking a Mediator to head its Mediation Office.

The Mediation Office was established in 2012 and is an integral part of the Fund’s internal Dispute Resolution System (DRS).

The Mediator conducts and oversees mediations of workplace disputes, under the Fund’s Mediation Rules, as well as other mediation services including conflict coaching, group facilitation, and training.

Additionally, the Mediator manages the work of a panel of On-Call Experts who assist with providing services of the Office, as well as the IMF’s Peers for a Respectful Workplace (PRW) program.

The Mediator also administers all aspects of the day-to-day operations of the Mediation Office. This includes determining whether a matter is appropriate for mediation services and referring employees to other DRS resources, as necessary.

Responsibilities also include establishing appropriate procedures and protocols for safeguarding the confidentiality of all the services offered by the Mediation Office, and compiling data on the number and general nature of the issues brought to the Mediation Office’s attention, systemic issues, and other information to be presented in periodic reports to IMF Management and Executive Board.

The Mediator is responsible for conducting outreach to Fund employees to educate them about conflict prevention and mediation as a dispute resolution option.

This includes conducting information and promotion activities for Fund employees worldwide regarding the services of the Mediation Office, the types of disputes that may be addressed, and the procedures for initiating mediation or accessing other mediation services.

The Mediator serves as an independent neutral third party and is appointed by, and reports to, the Managing Director of the Fund.

While the Mediator operates independently of any official, department, office, or other organizational entity of the Fund they are nevertheless expected to work collaboratively with and establish collegial relationships with the Fund’s various departments, DRS offices, and related stakeholders.

Candidates for the Mediator position should have an advanced degree in a relevant field (e.g., dispute resolution, organizational development, law, human resources or other related field), and a minimum of 15 years of professional experience or Bachelor's degree with a minimum of 19 years of relevant work experience with supervisory / managerial experience in the field of alternative dispute resolution and mediation, including a minimum of five years’ leading and managing a mediation office or other informal resolution offices (preferably in international organizations).

In addition to proven success as a dispute resolution practitioner, candidates should demonstrate the ability to establish and promote effective resolution systems.

Additional managerial experience and work in fields such as conciliation, conflict coaching, Ombuds Services or other Alternative Dispute Resolution services, is highly desired.

An excellent command of English, the working language of the IMF is required. Knowledge of other languages is desirable.

Additional Information :

The selected candidate will be expected to take up the position in Washington, D.C. preferably by Summer 2025.

The Mediator's term of service is intended to be for a maximum of nine years. The Mediator shall be appointed on an initial term appointment for a period of three years.

Prior to the end of that period, the Managing Director shall decide whether to extend the incumbent’s appointment for an additional and final term of six years.

An individual who has served as the Mediator is not eligible for employment with the Fund for a period of five years after the end of his / her appointment.

The Fund offers a competitive salary commensurate with the requirements of the position and the experience of the individual.

An attractive benefits package will be provided.

Department : MDT Mediation Office

MDT Mediation Office

Hiring For : B01, B02, B03

B01, B02, B03