Customer Service Rep

Job Description

Job Description

Our client is seeking a motivated and compassionate individual to join their team. The team specializes in helping individuals resolve outstanding debts with care and professionalism.

The goal is to assist clients in finding reasonable payment solutions while maintaining compliance with state and federal regulations.

Responsibilities

• Make outbound calls to individuals with outstanding debts.
• Use voicemail drops, emails, and text messaging to communicate with clients.
• Skip tracing : Locate contact information and employment details through web and social media investigation.
• Prepare and submit documentation for legal action when necessary.
• Work collaboratively within our team to ensure successful collection outcomes.
• Maintain compliance with all state and federal regulations.
• Use company-specific programs and tools to manage client portfolios.

Qualifications

• Previous experience in collections, accounts receivable, or call center environments.
• Comfortable with making outbound calls and handling a portfolio of clients.
• Excellent communication skills, both written and verbal.
• Ability to navigate and utilize office software and internal programs.
• Detail-oriented and organized with the ability to handle multiple tasks.
• Must pass an initial screening (name, address, and phone number check).
• Students welcome, particularly those available at least through the end of the Spring semester.

$15.00 Per Hour

Schedule

Full-Time Monday Friday 8 : 30am - 5 : 30pm (with a one-hour lunch break)

Nexeo Benefits

• Medical, Dental, Vision, Limited Life, Short-Term Disability.
• Refer a Friend Bonus Other Financial Incentives (Bonuses).
• Weekly Pay Direct Deposit Rapid Pay Card.
• Employee of the Month.
• Hassle-Free Job Search : A Nexeo Recruiter is always available to assist you.

Questions?

Call or text our office today!

With 100+ jobs available, we're sure to find a job for you.

1476 North Main Street, North Logan, Utah 84341

P) (435) 363-9263

Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics.

In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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