A company is looking for an IT Service Desk Technician.Key Responsibilities : Provide first-line response for users requiring IT help desk assistanceEscalate more complex issues to appropriate team membersTrack issues from open tickets to resolution using the help desk management systemRequired Qualifications : Experience in an IT help desk environmentStrong Knowledge of IT Systems and ITIL StandardsExperience with Active Directory, Microsoft Exchange, Microsoft AzureAbility to work additional hours, any shift, and on-call shifts if neededMust be able to self-manage
IT Service Desk Technician
Key Responsibilities:Provide first-line response for users requiring IT help desk assistanceEscalate more complex issues to appropriate team membersTrack issues from open tickets to resolution using the help desk management systemRequired Qualifications:Experience in an IT help desk environmentStron...
IT Help Desk Technician - New Orleans
RSDCGroup, LLC (RSDC) is a Veteran Owned Small Business (VOSB) with a presence in the Washington, DC Metropolitan area headquartered in Arlington, Virginia with offices nationwide. Employees in this role will serve as the first point of contact for IT problem resolutions for the Department of the Na...
Sr Service Desk Technician
Service Desk Technician in Austin, TX. ...
IT Service Desk Adminstrator
Upon the transfer of incident responsibility, the Service Desk Administrator is expected to provide an advanced skillset and resolution procedures with sensitivity to severity and priority. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pr...
IT Service Desk Manager
A company is looking for an IT Service Desk ManagerKey Responsibilities:Lead the support team to provide best-in-class customer service for all company-issued systemsResolve service desk tickets for about 50-60% of the timeOversee daily service desk operations, ensuring prompt resolution of IT issue...
Help Desk Analyst
A company is looking for a Help Desk Analyst. ...
IT Support Specialist
Are you a highly motivated IT Support Technician and a team player good knowledge in Windows, network, hardware, and software? Do you feel comfortable to explain problems and solutions and giving support to non-technical users? Aiming to work towards long term goal and in fast growing environment? J...
Help Desk technician
For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. Help Desk Technician Responsibilities:. Coordinate with corporate IT staff, providing on-ground support and feedback to ensure that corporate IT di...
IT Support Specialist
This position requires a mix of onsite support at a client site as well as field deployments. We have been providing our clients with leading IT support and strategy for over 40 years. We are especially proud of this recognition as it is voted on by our employees. Create and monitor progress for eac...
Desktop Support Specialist
Investigate, diagnose, and resolve software & hardware support problems locally and at other locations</li><li>Provide user support for Google Workspace, Okta, and two-factor authentication issues</li><li>Assist Technical Lead with management of Active Directory, Okta...