Claims Manager – Law Claims (Non-Tort)

The Bureau of Law & Adjustment is responsible for investigating and adjusting claims filed against and on behalf of the City of New York.

The Law Division investigates and, where meritorious, resolves claims of a non-tort nature including affirmative, refund, salary, special education, and claims arising out of contracts.

The Law Division works closely with the New York City Department of Education, the New York City Law Department, and various agencies and departments on a variety of matters.

Under the direction of the Division Chief, with wide latitude for independent initiative and judgment, the Claims Manager’s responsibilities include the following :

• Managing individual claim files, including fully investigating various non-tort claims by obtaining and reviewing relevant documents, records, and investigative materials, evaluating allegations, and negotiating settlement of or disallowing various non-tort claims based on applicable legal standards;
• Reviewing and evaluating recommendations made by the Law Department and other City agencies and departments for the settlement of lawsuits;
• Preparing written recommendations, memoranda, requests, determination letters, and releases;
• Attending settlement conferences;
• Communicating effectively and professionally with claimants, agencies, contractors, attorneys, other bureaus within the Comptroller’s office, and staff of other elected officials, among others, for the purpose of investigating and resolving claims; and,
• Performing related assignments and special projects, as required.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and four years of full-time experience investigating and settling liability claims, 18 months of which must have been in an administrative, managerial or executive capacity or supervising a staff performing the investigation and settlement of liability claims or related work;

2. Education and / or experience equivalent to "1" above. However, all candidates must have the 18 months of experience in an administrative, managerial, executive or supervisory capacity as described in "1" above.

Preferred Skills

Proven strong negotiation and analytical skills are a must-Demonstrated attention to detail, exceptional writing and verbal skills, and the ability to perform multiple tasks requiring prioritization -Excellent interpersonal and organizational skills (including Microsoft Office Suite proficiency).

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

For more information, please visit the U.S. Department of Education’s website at class "jobad-residencyRequirement">

Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.