We are looking for a motivated, detail-oriented Customer Service Representative with experience with collections. The ideal candidate will possess great strength in their communication skills, ability to prioritize, multi-task, and remain calm under pressure.
Benefits : PTO, Paid Holiday, Healthcare, and 401k.
Part-Time is a potential option.
Not all benefits are applicable for part-time*
Compensation : $12 - $15 hourly
$12 - $15 hourly
Responsibilities :
- Answer incoming calls from customers including product and service questions, and general information
- Accurate tracking of customer accounts and making updates with new account information as necessary
- Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
- Adhere to company policies and procedures regarding collections practices
- Scheduling and General administrative duties
- Utilize company software to maintain accurate property / tenant information
- Assist department with daily tasks including but not limited to data entry, faxing, and scanning
Qualifications :
- High school diploma or equivalent
- Previous experience in customer service or collections is preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent organizational and time management skills
- Proficiency in using computers and related software
About Company
Turnkey Real Estate Management provides full-service property management in Southern Ohio. We are building better communities and creating happy joyous homes for owners, tenants, employees, and contractors.
Our core values consist of being God-Centered, Family Focused, Filled with Integrity, Customer Focused, and we exceed expectations.
Our ideal candidate will share these core values as well. If you have a desire to be a part of a team that is leading the investment real estate industry, look no further!
Equal Opportunity Employer
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