Job Overview
We are seeking a detail-oriented and motivated Medical Collector to join our healthcare team. The ideal candidate will be responsible for managing and collecting outstanding medical debts while ensuring compliance with regulations and maintaining positive relationships with patients and healthcare providers.
This role requires a strong understanding of medical terminology, coding systems, and billing processes.
Responsibilities
- Review and analyze patient accounts to identify outstanding balances.
- Communicate with patients regarding their accounts, payment options, and payment plans.
- Process payments and update patient records accurately in the system.
- Work closely with insurance companies to resolve claims and denials.
- Utilize knowledge of DRG, ICD-10, and ICD-9 coding to ensure accurate billing.
- Maintain confidentiality of patient information in accordance with HIPAA regulations.
- Collaborate with the medical office team to streamline billing processes and improve collection rates.
- Prepare reports on collection activities and account status as required.
Skills
- Proficiency in medical coding and understanding of medical records management.
- Must have experience with hospital collections.
- Familiarity with medical billing systems and software applications.
- Strong knowledge of medical terminology relevant to coding and billing processes.
- Ability to interpret DRG guidelines and apply ICD-10 / ICD-9 codes accurately.
- Excellent communication skills for effective interaction with patients and healthcare providers.
- Detail-oriented with strong organizational skills to manage multiple accounts efficiently.
- Problem-solving abilities to address issues related to claims denials or payment disputes.
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