Legal Intake Specialist

As an Intake Specialist at our firm, you are the first point of contact for potential clients, making your role essential to our success.

We recognize your value by offering competitive pay, comprehensive benefits, and a supportive environment where your contributions are appreciated.

We understand the pressures that can come with this role, so we’ve created a workplace that minimizes stress and aligns with your values, ensuring you feel motivated and excited to help clients every day.

Our firm is committed to your professional growth and long-term success, ensuring you avoid the dissatisfaction that can come from a misaligned workplace.

Compensation :

$40,000 - $60,000 yearly

Responsibilities :

• Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
• Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
• Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
• Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
• Manage attorney schedules, including prospective client consultations, to foster caseload growth
• Perform miscellaneous clerical tasks as needed, including data analysis, research, spreadsheet management, and email writing to ensure operational efficiency
• Diligently emailing, texting, and calling interested potential clients to resolve questions, secure consultations, and facilitate conversion as new clients
• Work with marketing to collaborate on messaging, sales tactics, and referral relationships with other law firms and professionals in order to help bring in new cases

Qualifications :

• Excellent and empathetic verbal and written communication skills required
• High school diploma or GED is a requirement; Bachelor’s degree is a plus
• Background in the legal industry preferred
• Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
• Familiarity with case management and CRM systems a bonus

About Company

At Atticus Family Law, S.C., we strive to make a positive difference in the lives of clients and are committed to helping them achieve fair outcomes.

Join us and become part of our team of professionals who are passionate about making a difference in the lives of families.

The legal staff of 3 paralegals and 3 attorneys are led by the Owner and a Firm Director and supported by finance, sales, and office administrators.