Operations Team Leader

Career Opportunity

Are you ready to join our #EntrepreneurialThinking #PrivateBanking ever-growing team that continuously transforms talented employees into the finest wealth management professionals and efficient business leaders - empowering entrepreneurial minds to create value today and for the future?

Then EFG is the place for you!

Who We Are

We are a leading Swiss private banking group with global reach and presence, shaping one of the most attractive growth markets in financial services.

At EFG, we have created a new banking experience and an entrepreneurial business model centered around our clients and the independent and customized advice our Client Relationship Officers (CROs) offer them.

We are passionate about delivering expert advice to our clients, managing their assets, financial and family affairs, and creating solutions that enable them to reach their financial ambitions in highly competitive markets.

With over 25 years in business, today -as when we started- EFG is driven by one imperative goal : to create the best possible solutions for our clients.

But success can only be built on serving our clients to the best of our ability, and it is this undertaking that motivates us all.

At EFG, we believe that the human touch and talent make all the difference!

We are looking for passionate, impact players to join our success story while taking our company to new heights. Come join us and become immersed in our best-in-class, team-oriented type of culture -where every employee has the opportunity to learn, grow and thrive. This is our inspiration!

Who You Are

You are a motivated exceptional financial services professional who is passionate about supporting key initiatives in a fast-paced environment.

You excel at handling a rapid flow of requests and always thrive to provide utmost excellent level of support. You are a hardworking, dedicated, and positive individual who continuously aims to make outstanding contributions and effect a difference from day one.

What You’ll Do

Opening of broker accounts on Globus system to create new C / P

Broker Settlement instructions linking in Globus.

Opening and Updating of broker depository information in Globus

Trade Corrections / Amendments

Option Security opening / Option trade processing and option replication to Geneva.

Kepler report equity reconciliation

Prepare Excel with term sheets and Client accounts to Client Services Dept in order to mail term sheets

Back up for Funds Trade Processing

Back up for Funds trade replication to Geneva and Bahamas

Validate and process trades in Globus and transmit trades file to Pershing.

Send all margin Notification to CRO for reviewing and CRO resolution and submit CRO respond in NETX 360

Send request to Pershing for unpriced security.

Monitor work Corner for Pershing notification on Corporate Action, unmatched trades and options assignment.

Process of Corporate Actions in Pershing Platform

Process journal request from CRO for internal security movement

Process all trade correction : Equity, fixed income, Mutual funds

Submit Mutual Funds orders via Service Center for Mutual Funds rejected

Investigate all cases assigned regarding coupon payments, dividends payments or any update on securities.

Review in NETX 360 that retail account and commission account are not holding any security at the end of the day

Allocate trades from the average trading price Account to the customer account as per CRO request.

Responsible for sending fail report to our middle office team and Unmatched report to Settlements team

Contact counter party on unmatched trades and resolve any discrepancies.

Processing of Coupon claims and follow-up

Security Master amendments

Settlement of Trades

EFG Security position import in Miami Globus

Processing of treasuries on deposit at Pershing for Finance Department

Liaise with Pershing’s International Department and Government Clearance for urgent settlement issues

EFG Competencies

Be Entrepreneurial : Decision Making, Taking Ownership, Strategic Thinking

Be Future-Oriented : Digital Mindset & Skills, Creativity & Innovation, Critical Thinking

Have a Growth Mindset : Personal Development, Being Proactive & Curious, Being a Coach

Communicate with Impact : Giving & Receiving Feedback, Conflict Management, Impactful Communication

Build Relationships (Championing Diversity) : Teamwork, Networking, Inspire Team Management

Drive Sustainable Performance : SMART Goal Setting, Time Management, Leadership

Be Client-Centric : Client Excellence Anticipating clients’ needs, Negotiation Skills

Have a Sound Risk Management : Analysis & Complex Problem-Solving, Integrity & Rule Compliance

What You’ll Need

• Associate degree
• FINRA Series 99
• Excellent follow-up skill,
• Work well under pressure
• Must be able to multitask
• At least 5 years of previous work experience in a related field
• Fully bilingual (English & Spanish).
• Solid knowledge of Settlements
• Detail oriented.
• Strong organizational skills.
• Ability to work independently and in a team environment.
• Netx360 and Globus preferred experience

Life at EFG

At EFG, our sustainable success is based on our talents and how we partner with our clients and communities to create lasting value.

Staying true to that mission, we fully live by our corporate values : being Accountable, Hands-on, Passionate, Solution-driven, and Partnership-oriented, these values represent the essence of our brand and encapsulate the DNA of our organization.

In other words : They say who we are, what we do and how we do it.

We have a constant healthy respect for our EFG culture and community. We believe that all employees should have the opportunity to lead and appreciate that good ideas can come from anyone.

From the top down, our leaders are actively involved in strategic oversight, running the business, and in the well-being and growth of all employees.

We consider our people our number one asset and as such, we unceasingly aim for our employees to realize their full potential by continuously assessing and offering new personal and professional development opportunities.

Why You Should Join EFG

Benefits

We have historically regarded the well-being of our employees at heart and on top of mind. In that vein, we continue to strive to offer benefits and programs that support the interests of our teams while continue to foster the culture that makes us an Employer of choice.

Some of the benefits you can expect when you join EFG include :

• Medical / Rx / Dental coverage for employees and their eligible family members EFG pays most of the premium on these lines of coverage
• Short Term & Long Term Disability, as well as Group Term Life insurance of twice of annual salary fully covered by EFG;

no expense to the employee

• Competitive first-level PTO and other time-off policies
• Company 401(k) plan with employer match of 75% of up to 6% of eligible compensation
• Supplemental optional benefits such as Vision, Critical Illness, Accident Insurance, Voluntary Life, and Hospital Indemnity
• Flexible Spending Accounts
• Company-sponsored training and professional development opportunities
• Employee Spotlight recognition

If you’re ready for a career where you can exercise your passions while being surrounded by the finest wealth managers of their generation, who are relentlessly committed to service, and have a team-player mindset, apply today!

About Us

EFG Bank is the Swiss private banking subsidiary of EFG International. Headquartered in Zurich, it has an international network spanning Europe, Asia Pacific, Middle East and Latin America, and manages assets for private clients all over the world.

The bank’s services comprise asset management and investment counselling, investment funds, securities brokerage, estate planning and a full array of banking services.

EFG Bank offers a stimulating and dynamic work environment.