Guest Services Attendant - Hospital

Description

Company : Parking Management Company - PMC

Job Title : Guest Services Attendant - Hospital

Position Type : Full-time and Part-time

Pay : $15.00 per hour

Guest Services Hero : Making Every Visit Exceptional

Summary :

Join our team and play a vital role in enhancing the hospital experience for patients, visitors, and staff. As a Hospitality Associate, you'll deliver exceptional customer service, ensure a welcoming atmosphere, and contribute to maintaining a safe and secure environment.

Responsibilities :

• Warm Welcomes : Greet all guests warmly with a friendly smile and positive demeanor.
• Patient and Visitor Support : Provide clear directions, answer inquiries, and assist with navigating the hospital.
• Security and Access Control : Screen visitors, enforce hospital policies, and uphold security protocols.
• Communication Hub : Manage phone calls, operate paging systems, and facilitate connections between visitors and staff.
• Patient Care Support : Retrieve wheelchairs, promptly deliver gifts, and notify nursing staff of patient needs.
• Administrative Tasks : Assist house supervisors with various administrative duties as needed.

Qualifications

Qualifications :

• High School Diploma or GED preferred.
• Previous customer service or administrative experience is advantageous.
• Excellent communication and interpersonal skills.
• Ability to handle inquiries and resolve issues calmly and efficiently.
• Dedication to delivering exceptional service with empathy and a helpful attitude.
• Strong teamwork and collaboration skills.

Work Environment :

• Fast-paced and dynamic hospital setting.
• Interaction with individuals from diverse backgrounds.
• Possible exposure to various weather conditions.
• Ability to work in a sometimes-noisy environment.

Physical Demands :

• Must be capable of lifting up to 50 lbs.
• Clear vision and ability to hear in various environments.
• Comfortable with prolonged periods of sitting.
• This role is perfect for individuals who are passionate about hospitality, enjoy engaging with people, and thrive in a dynamic environment.

What you'll receive : Competitive Pay : $15.00

Benefits that Matter :

• Opportunities for professional development and advancement within the company.
• Growth opportunities within the company.
• Flexible schedules to accommodate your lifestyle.
• Comprehensive training programs and ongoing support.
• Referral Incentive Program.
• Exciting lifestyle benefits, rewards, and recognition.
• Employee discounts on accommodations, dining, and other services.
• Daily cash and digital tips for tipped positions.
• Employee uniforms for hourly field positions.
• And more

How to Apply :

If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application.

We look forward to hearing from you!

Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family.