Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
We are looking for a energetic product operation leader to join our TikTok Shopping User Growth team. The User Growth team plays a core role in the acquisition, activation, and retention of billions of users / consumers through our globally popular products such as TikTok, Resso, CapCut, Helo.
We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of ByteDance products.
Typical growth projects include paid ads, referrals and EDM.
Responsibilities :
- Working for the user growth of TikTok Shop (E-commerce business) in US. Design and execute growth strategies based on local peculiarities.
- Utilize internal and external, local and HQ resources to improve key metrics including number of new customers, repurchase rate, average order value etc.
- Facilitate collaboration between the local team and HQ mid-platform team by contributing local insights to the HQ team and deploying the latest tools / best practices from the HQ to the local business.
Qualifications
Qualifications :
- Bachelor degree or above.
- 5+ years of relevant experience in E-commerce or operations in a technology company.
- Experience with team management and independently responsible for core business metrics.
- Strategic and logical thinker, with effective planning, analytical and problem-solving abilities.
- Proven ability to lead a data-driven project. Capable of in-depth data interpretation and highly data-sensitive. Familiars with SQL is a plus.
- Passionate about understanding user demands with different cultural backgrounds and excellent communication skills to work cross-functionally in a globally collaborative environment.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at redacted
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