ABOUT THE TEAM Shaner Hotels has an amazing opportunity to join our team at the AC Hotel Dayton, located in the Water St.
District of Dayton, OH. This 134-room hotel will have amazing views of the Dayton Dragons baseball stadium from not only its rooftop bar / restaurant, but also our guestrooms.
ABOUT US Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry.
Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.
We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management.
You can find out more by visiting our website, www.shanercorp.com! JOB DESCRIPTION
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies / procedures.
- Generate, print, and distribute daily reports to designated departments / personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned. Responsibilities Provide superior guest services including check-in / check-out hotel guests courteously and efficiently;
process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English / Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.Apply here :
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ABOUT THE TEAM Shaner Hotels has an amazing opportunity to join our team at the AC Hotel Dayton, located in the Water St.This 134-room hotel will have amazing views of the Dayton Dragons baseball stadium from not only its rooftop bar/ restaurant, but also our guestrooms.ABOUT US Shaner Hotel Group S...
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