About the Role
You will work with an existing portfolio of clients and will focus on retaining and growing a regionally diverse set of corporate clients.
This will be achieved by a solution-based approach to up-selling targets, ensuring adoption of key products, executing on campaigns and improving customer satisfaction.
The Relationship Manager reports to the Vice President of Large Accounts.
Responsibilities
Building and maintaining effective long-term relationships with key senior-level decision makers
Identifying, developing, and closing new sales opportunities
Creating demand for the organization's products and services by raising their profile with customers
Achieving revenue targets by increasing revenue spend per account
Conducting regular status and strategy meetings with the customer's senior management team, as needed
Understanding the customer’s needs and link them to the organization's product / service strategies
Requirements
Have business development and relationship management experience from the B2B, corporate or professional services sectors
Be able to engage and advise with a consultative and solutions driven approach
Experience in providing excellent customer care
Demonstrate effective communication skills to include presentations and negotiations
Have a proven track record in achieving or exceeding sales targets
Be able to work well individually and collaboratively within a team environment
Hold a Bachelor’s in Business Administration or related field of study
Work in a way that works for you
We promote a healthy work / life balance across the organization. We offer an appealing working prospect for our people.
With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer
- Health Benefits : Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits : 401(k) with match and an Employee Share Purchase Plan
- Wellbeing : Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice