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IT Operations Technician

VirtualVocations
Garland, Texas, United States
Full-time

A company is looking for an IT Operations Technician to provide Tier 1 support in a 24x7 enterprise environment.Key ResponsibilitiesMonitor IBM I-Series and Z-Series production environments and respond to system messagesProcess batch cycles and execute batch restarts according to established proceduresMonitor and ensure successful client data file transmissions across various platformsRequired Qualifications2+ years of experience in an IT Operations position with mainframe consoles and file transmissions2+ years of experience with JCL, CA7, Control-M, and IBM Mainframe ConsolesExperience with ITIL ticket systems, BMC Remedy, and / or ServiceNowExperience in IT support-oriented environments with established SLAsBachelor's degree in computer science, IT, or a related field, or equivalent experience

7 days ago
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