Veterinary Assistant

Job Description

Job Description

Join the Adventure at Hillsboro Veterinary Clinic in Vibrant Hillsboro, OR! We seek a dedicated, passionate Full-Time Veterinary Assistant to join our growing team!

Are you seeking a veterinary practice that is deeply passionate about serving pets, building strong client relationships, and prioritizing your personal quality of life?

Look no further than Hillsboro Veterinary Clinic in beautiful Hillsboro, Oregon! We are proud to have been a pillar of our local community since 1965, providing exceptional care to beloved pets and fostering long-lasting connections with their owners.

At Hillsboro Veterinary Clinic, we offer you the opportunity to share a vibrant life in a location that provides fantastic access to all the fabulous offerings of nearby Portland.

Imagine the bustling city's thriving cultural scene, explore its art galleries and museums, indulge in its diverse culinary delights, and experience the vibrant nightlife.

And if you're craving outdoor adventures, within just an hour's drive, you can find yourself skiing on the slopes of majestic Mount Hood or frolicking in the refreshing waters of the Pacific Ocean.

Our part of the world truly offers a wealth of recreational opportunities for every taste.

But not just the exciting surroundings make Hillsboro Veterinary Clinic an exceptional place to work and play. Our practice is deeply rooted in the community and fosters a sense of belonging and camaraderie.

We are committed to providing our patients with the highest level of care while promoting a positive work-life balance for our team.

We understand the importance of finding joy in our professional and personal lives, and we encourage our staff to enjoy the many enriching experiences our location offers!

Job Summary

The Veterinary Assistant plays a crucial role in supporting veterinarians and veterinary technicians, ensuring the well-being of pets, educating clients, and maintaining the highest standards of veterinary care.

Key Responsibilities

Main Accountabilities :

• Demonstrate proficiency in applying technical skills acquired through education and experience, which includes expertise in surgery, dentistry, laboratory procedures, venipuncture, proper restraint techniques, and strict adherence to established protocols for maintaining a sterile and safe environment
• Contribute to the day-to-day efficiency and smooth operation of the hospital
• Utilize exceptional communication skills to engage with team members and clients effectively
• Maintain thorough and accurate medical charting for all patients, consistently meeting hospital quality control standards
• Educate clients about Wellness Plans, offering guidance on pet care and overall health as appropriate
• Assume responsibility for select reception duties, such as answering phone calls, scheduling appointments, and facilitating patient intake and discharge
• Obtain pertinent medical history and patient information
• Assist in managing hospital supplies, including inventory tracking and restocking as necessary
• Ensure the completion of all assigned hospital duties before the end of each shift
• Act as an advocate for the overall success and performance of the hospital

Customer Service Delivery :

• Consistently provide professional, efficient, and exceptional service
• Demonstrate excellent communication and organizational skills when interacting with the veterinary team and clients
• Effectively adapt to individual clients and their needs
• Effectively resolve customer complaints as appropriate

Other :

• Adhere to OSHA standards and regulations as outlined in company policies
• Ability to perform other job duties as assigned

Required Skills and Knowledge

Ability to :

• Enhance and acquire new veterinary technical skills such as proficiency in anesthesia, surgical assistance, and dentistry
• Work independently and exercise good judgment
• Multi-task effectively
• Remain action-oriented and effectively set priorities
• Work well in an extremely fast-paced work environment, remaining calm and resilient
• Exhibit proactive initiative in addressing tasks and challenges as they arise
• Complete work, maintaining a high level of accuracy while managing constant interruptions
• Learn new computer software systems (EMR, Scheduling, etc.)
• Provide a high level of accountability

Experience / Knowledge in :

• Handling dogs, cats, and exotic animals
• Providing basic animal care, such as feeding, bathing, grooming, and monitoring for signs of distress or illness
• Common medical procedures, including administering medications, wound care, and assisting with diagnostic tests

Demonstrates :

• Strong customer service focus while effectively adapting to individual clients and their needs
• Excellent communication skills and the ability to manage a variety of emotional situations remaining empathetic, compassionate, and approachable

Education and Experience

• High School Diploma or equivalent
• 6+ months of experience in the veterinary industry
• Completion of an NAVTA-approved veterinary assistant program or an equivalent combination of education, training, and experience that demonstrates the necessary knowledge, skills, and abilities (preferred)

Work Location, Environment, and Physical Requirements

• The Vet Assistant position is performed onsite at our hospital or at an approved offsite event location. Remote work is not available for this position
• Hospital environment includes limited space, smells from pet waste, and noise (barking, etc.)
• Schedules may include 10+ hour shifts, Saturdays, evenings, and holidays
• Good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment, and read information
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Ability to lift 50+ pounds
• Able to stand, walk, stoop, kneel, crouch, and climb
• May routinely be exposed to pets that may bite or scratch, biological hazards, anesthesia medications (smells), radiation if near an Xray machine, prescription medications, including controlled substances

Additional Information

Our hospital is part of the WellHaven Pet Health ( WellHaven ) network of hospitals. This allows us to have a more extensive and stronger support system, connecting with other hospitals in the area while remaining autonomous.

WellHaven helps veterinarians, and their teams succeed both personally and professionally. We value our medical teams and strive to support each team member each and every day.

Our focus on personal growth, practice support, and life balance frame the relationship we want to have with our hospital teams.

This people-first approach has made a considerable difference in the lives of our teams, clients, pets, our communities, and the health of our hospitals.

We’ve been recognized in Inc. Magazine for making a difference in our community and in Forbes for being named one of America's Best Startup Employers.

It is an exciting time to be part of the WellHaven team and an excellent time for you to consider joining us!

Please learn more about WellHaven at www.wellhaven.com.

WellHaven Benefits

WellHaven offers competitive pay and a great benefits package.

Please review our benefits package at : https : / / wellhaven.com / wellhaven -employment-benefits /

Commitment to Diversity

WellHaven is an Equal Opportunity Employer. WellHaven is committed to complying with all applicable federal, state, and / or local laws prohibiting discrimination based on race, color, creed, religion, national origin, sex (including transgender status), marital status, familial status, status with regard to public assistance, disability, genetic information, sexual orientation, age, military or veteran status, membership or activity in a local human rights commission, or any other status protected by law.

In accordance with federal, state, and local law, WellHaven may provide reasonable accommodation to known physical or mental limitations of applicants during the hiring process unless the accommodation would impose an undue hardship on WellHaven.

For more information, please contact WellHaven HR at [email protected].