Customer Service Representative

Job Description

Job Description

Excellent opportunity - position is located in Bridgewater / Raritan

We are seeking a Customer Service Representative to join our team! This individual will be responsible for handling heavy phone volume, entering service calls, dispatching information to technicians and various office duties.

Responsibilities :

• Handle inbound and outbound Customer Call
• Record Customer's location and Customer's issue
• Prepare a service ticket for Service Technicians

Qualifications :

• Previous experience in customer service, call centers or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Prefer individuals who speak both Spanish and English
• Must type 45-60 wpm
• Must be dependable
• Ideal candidate should live within a 20 mile radius of office

We recognize that outstanding people need outstanding rewards. Beyond our competitive total compensation packages, our commitment to continuous improvement and employee involvement in that process makes for a great working environment.

Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.

Benefits :

• Paid Sick Days
• Paid Vacation
• Holiday Pay
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Auto Insurance Discounts
• Home Owners' Insurance Discounts

Company Description

SEBCO is the New York City and New Jersey's largest family owned multi-housing laundry service provider www.sebco.com. With 50 years of experience and an award winning service record that is unsurpassed in the industry, SEBCO provides laundry services to apartments, condominiums, colleges and universities.

Each year millions of Americans are doing their laundry in our laundry rooms. Our product isn't equipment, it is our technology and customer service.

And we strive to provide best-in-class laundry room operations to our customers by delivering superior quality and service.

Through our consistent pursuit of excellence, we aspire to remain trusted for our integrity, admired for our innovations, respected for our business practices and recognized for our success.

We encourage a sense of belonging and want team members to be their best selves. Our leadership is committed to supporting new ideas and helping employees to add value each day.

Come join our rapidly growing family.

Company Description

SEBCO is the New York City and New Jersey's largest family owned multi-housing laundry service provider www.sebco.com. With 50 years of experience and an award winning service record that is unsurpassed in the industry, SEBCO provides laundry services to apartments, condominiums, colleges and universities.

Each year millions of Americans are doing their laundry in our laundry rooms. Our product isn't equipment, it is our technology and customer service.

And we strive to provide best-in-class laundry room operations to our customers by delivering superior quality and service.

Through our consistent pursuit of excellence, we aspire to remain trusted for our integrity, admired for our innovations, respected for our business practices and recognized for our success.

r n r nWe encourage a sense of belonging and want team members to be their best selves. Our leadership is committed to supporting new ideas and helping employees to add value each day.

Come join our rapidly growing family.