A company is looking for a Sr Sales Support Specialist to assist with the sales support process for residential customers.
Key ResponsibilitiesAssist Direct Sales Representatives with order entry, scheduling, and customer educationCoordinate residential installations, service calls, and maintenance while ensuring customer satisfactionHandle administrative duties for regional managers and escalate complex issues as neededRequired Qualifications and EducationMust have experience using SingleviewAssociate's degree or equivalent experience preferred2+ years of customer care / customer service experienceExperience handling large accounts preferredComputer skills including Windows-based applications (Word, Excel, Outlook) required
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Provide direct sales support, training and assistance to users across the country through various methods. Advertising Support Operations (SASO) department. Communicate and coordinate with the account executives, sales management, and traffic teams to optimize efficiency. Become a subject matter exp...