Position Summary
Under general guidance, assists with leading and supporting a professional, efficient, and service-oriented operation that provides full-range financial aid services.
This role is also responsible for the automated financial aid system.
Job Responsibilities
Determine financial aid eligibility and award students aid in accordance with federal and institutional policies and regulations;
assign estimated cost of attendance budgets, perform accurate FM and IM need analysis calculations.
- Make aid eligibility determinations, package aid in compliance with all applicable rules and policies, and effectively managing an annual caseload of student files.
- Responsible for private loan certification, disbursement, and reconciliation.
- Administer the college’s scholarship programs in collaboration with the Medical College, External Affairs, and the Budget Office.
- Develops a scholarship / financial resources database for students.
- Liaise with Cornell University Itaca’s Registrar Office to certify Veteran Benefit and Yellow Ribbon Scholarship.
- Assist in creating a service-oriented environment committed to supporting student educational goals by providing high quality financial aid counseling and support and providing a comprehensive approach to financial aid and student accounts advisements.
- Discuss personalized aid offers, eligibility criteria, terms and conditions, adjustments, special or unusual circumstances, long-term financial success and student debt, WCM’s payment options, how external resources are incorporated into aid offers.
- Test and implement technologies to support and enhance office.
- Attend / host workshops, orientation, and open house events for prospective and accepted students.
- Other duties and projects as required.
Education
Bachelor’s degree required
Experience
At least 2 years experience working with federal financial aid programs and regulations.
Demonstrated experience or exposure in Student Financial Services.
Knowledge of PowerFAIDs and Jenzabar preferred.
Knowledge, Skills and Abilities
- Knowledge of award management systems.
- Strong analytical and problem-solving skills
- Excellent communication, organizational and interpersonalskills.
- Ability to work independently as well as part of a diverse dynamic team of professionals
- Ability to meet deadlines.
- Proficient in Microsoft Office Suite.
Licenses and Certifications
Working Conditions / Physical Demands
Weekend and evening hours required.
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