Job Description
Job Description
Are you an experienced construction administrative assistant with a keen eye for details? We are looking for someone to help us manage our busy construction office and facilitate contract administration, customer communication, and operations organization.
Our ideal candidate has 3 years of construction administration support experience and a firm grasp of construction industry best practices.
Service Titan experience is preferred. If you have excellent communication skills and a track record of optimizing processes, please apply!
Responsibilities :
- Maintain job schedule.
- Insure proper invoicing and collection of jobs.
- Apply for permits and close them out.
- Maintain complete, accurate and updated information in the customer database.
- Maintain communication with field supervision via phone or online.
- Contact customers if there is a delay in their scheduled time.
- Perform administrative duties to assist with the overall efficiency of the operation.
- Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently.
- Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained.
- Maintain a courteous demeanor with customers and associates at all times.
- Abide by all standards of performance and ethics.
- Follow all safety policies and procedures.
- Perform other duties as assigned.
Skills :
- Possess good phone etiquette
- Ability to communicate quickly and effectively
- Strong attention to detail
- Be accurate, efficient and reliable at data entry Personality :
- Friendly
- Friendly
- Professional
- Dependable
Company Description
A trusted Dallas foundation repair company.
Company Description
A trusted Dallas foundation repair company.
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